Customer Service Representative II

Staples Inc. began its journey in 1986, founded by Leo Kahn and Thomas G. Stemberg, who recognized a niche in the office supply market during a time when businesses relied heavily on small, local stores for critical supplies. The very first store, opened in Brighton, Massachusetts, was an embodiment of their vision — a one-stop superstore dedicated to office supplies. Over the years, Staples effectively pioneered the highly competitive landscape of workspace products, offering everything from traditional office supplies to modern technology and furniture. With a mission to empower businesses and organizations, Staples now operates not just retail stores but also a robust eCommerce platform and a commercial business division, catering to the needs of a diverse clientele, including small businesses and major corporations.

Staples has built a reputation for exceptional customer service and product variety, leading the industry with innovative solutions meant to enhance productivity, streamline operations, and create dynamic work environments. By emphasizing their expansive supply range and a commitment to sustainability, the company pledges to meet varying customer needs, even as they adapt to market trends. As of today, Staples continues to thrive with over 1,000 retail locations across the U.S., a significant presence in the eCommerce space, and a dedicated team of over 12,000 employees ready to help businesses work better, both in-office and remotely. Staples champions a culture of inclusion and is dedicated to giving back to the communities they serve, donating millions to support employees in need and encouraging workforce development and sustainability.