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Spade RecruitingSR

Customer Service Representative (Work From Home)

Spade Recruiting is a Canadian recruitment agency specializing in sourcing top-tier sales and customer service professionals using a patented system and a team of former top-performing sales experts.

Spade Recruiting

Employee count: 11-50

United States only

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We are a people-first organization focused on helping working families strengthen their financial protection throughout the United States and Canada. Backed by decades of industry experience, we work closely with established unions and professional associations to provide access to life and supplemental benefit programs designed specifically for their members.

Due to increased member requests, we are growing our fully remote team. This role offers the chance to build a career in a values-driven, results-focused environment where your efforts directly impact the families you serve.


Position Overview

This work-from-home opportunity is ideal for motivated individuals who want flexibility, upward mobility, and control over their earning potential. You’ll engage exclusively with individuals who have already asked for information — there is no cold outreach involved.


What You’ll Be Doing

  • Communicating with members who have requested benefit reviews

  • Organizing and hosting virtual appointments

  • Clearly presenting benefit options in an educational, easy-to-understand way

  • Guiding members through the application process

  • Maintaining follow-up communication to ensure continued support

  • Participating in structured training, coaching, and leadership development


Who You Are

  • Confident and clear communicator, comfortable working remotely

  • Self-directed, dependable, and goal-oriented

  • Service-focused with a genuine desire to help others

  • Comfortable with technology, video meetings, and online systems

  • Background in sales or customer service is a plus, but not required

  • Authorized to work in the U.S. or Canada


What We Offer

  • Fully remote position with flexible scheduling

  • Unlimited earning potential with weekly pay and bonus opportunities

  • Health coverage available after qualification period

  • Ongoing professional development and advancement opportunities

  • Company-sponsored incentive trips and recognition programs

  • A collaborative culture built around growth, support, and accountability

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Spade Recruiting

Learn more about Spade Recruiting and their company culture.

View company profile

Spade Recruiting is a specialized recruitment and staffing agency founded on the principle that top-tier talent is a rare and valuable commodity that cannot be sourced through conventional methods. The firm's core philosophy is that to know and understand top performers, the recruiters themselves must be top performers. This belief is embedded in their operational model, where the recruitment team is composed of individuals with a background as high-achieving sales professionals. This unique composition allows them to effectively identify, assess, and engage with the elite candidates that other agencies often overlook. The company operates a specialized search division focused on sourcing exceptional customer service and sales representatives, tailoring each search to the specific corporate objectives, culture, and budget of their clients.

Established in 2019, Spade Recruiting has developed a patented recruitment system designed to maintain a consistent, year-round pipeline of premier sales talent. This proactive approach ensures that client organizations have continuous access to the best candidates in the market. The firm offers a suite of services that includes targeted recruiting, immediate staffing through contractors, executive headhunting to build strong leadership teams, and strategic HR consulting. By working closely with clients, Spade Recruiting develops customized HR strategies aimed at improving employee satisfaction, minimizing churn, and ultimately exceeding organizational goals. Their targeted methodology focuses on the top 1% of sales performers in competitive markets, ensuring a precise match for both skill set and cultural alignment.

Employee benefits

Learn about the employee benefits and perks provided at Spade Recruiting.

View benefits

Retirement Plan

Offers a 401k plan for employees.

Learning and Development

Full training is provided to new employees.

Paid Time Off

Includes paid vacation, sick days, and holidays.

Health Insurance

Comprehensive health insurance including medical, dental, and vision coverage.

View Spade Recruiting's employee benefits
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Spade Recruiting

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