United States onlySpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!
Overview of Job/Team:
As a Product Success Integration Engineer, you will play a critical role in the long-term success of SpyCloud’s most strategic customers and alliance partners. You’ll serve as a trusted technical advisor, focused on delivering scalable API integrations and data workflows that help customers maximize the value of our platform across security, fraud, and identity protection use cases.
This role blends deep technical knowledge with high-impact account engagement. You’ll work closely with stakeholders—from developers and engineers to CISOs—to ensure SpyCloud is seamlessly integrated and delivering value within their security ecosystems.
What You'll Do:
- Strategic Partnership
- Partner closely with Product Team members and Customer Success Managers to drive customer retention, growth, and satisfaction.
- Participate in technical planning sessions and business reviews to align SpyCloud usage with evolving enterprise priorities
- API Data Integration
- Develop, test, and maintain integrations across a variety of systems (identity, logging, security, ticketing, and SaaS tools)
- Build automation workflows using both low-code/no-code platforms (e.g., Tines, Okta Workflows) and scripting/APIs
- Collaborate with InfoSec, IT, DevOps, and Engineering teams to identify integration and automation opportunities
- Implement and document reusable integration patterns to support scalable internal security and IT operations
- Enhance visibility through data pipelines and log integrations, especially with tools like Splunk or similar
- Technical Enablement Support
- Proactively monitor account health and integration performance, identifying risks, blockers, and opportunities for optimization
- Develop, deploy, and support demonstration environments that enable the sales and SE’s team members to clearly demonstrate the value of SpyCloud products and integrations.
- Create and maintain reusable assets—including integration guides, scripts, and deployment templates
- Stay current with automation and integration best practices, adapting to emerging technologies and tools
- Product Feedback Collaboration
- Participate in roadmap discussions and help evolve SpyCloud’s platform and integration capabilities based on enterprise needs
- Active participation in development planning and processes to evaluate and estimate level of effort required for integration activities
Requirements:
- 3+ years in a technical, customer-facing role (e.g., Solutions Engineer, Technical Account Manager, Customer Success Engineer)
- Familiarity with enterprise security and data ecosystems: SIEMs, SOAR platforms, IAM (Okta, Azure AD), and custom applications
- Able to develop and deliver scripts and software that support the deployment and delivery of SpyCloud’s API and data products. Preferred language is Python.
- Excellent communicator—able to translate between technical and business audiences
- Ability to self-manage tasks while contributing to cross-functional team goals
- Confident working with developers, architects, and senior security leaders
Nice to Have:
- Hands-on experience with Tines, Splunk, SOAR platforms (e.g., XSOAR, Swimlane), or Okta Workflows is helpful but not required.
- Strong understanding of APIs, data transformation, webhooks, and integration architecture (RESTful APIs, JSON, scripting with Python or Bash)
- Familiarity with fraud prevention, identity management, or threat intelligence use cases
- Exposure to compliance or regulatory frameworks (e.g., SOC 2, ISO 27001, GDPR)
SpyCloud is not sponsoring visas at this time.
U.S.-Based Benefits + Perks (for Full Time Employees):
At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes:
- 401(k) with Employer Contribution
- Health, Vision, and Dental Insurance
- Health Savings Account (HSA) available with Employer Contribution
- Employer Paid Life, Short-term, and Long-term Disability Insurance
- Generous PTO Plan and 16 paid holidays per year
U.K.-Based Benefits + Perks (for Full Time Employees):
- Retirement Savings Plan with Employer Contribution
- Employer Provided Private Health Insurance and Healthcare Cashplan
- Employer Paid Life Insurance and Income Replacement
- Generous Holiday Plan and 14 paid holidays per year
About SpyCloud:
SpyCloud is on a mission to disrupt the cycle of cybercrime. As the leader in Cybercrime Analytics, our solutions thwart cyberattacks that originate from the use of stolen data, including account takeover, ransomware, and online fraud. More than 550 customers and partners trust SpyCloud to protect users' identities, prevent targeted attacks, and unmask adversaries attempting to harm businesses and their customers.
To learn more and see insights on your company’s exposed data, visit SpyCloud.
Our Mission:
Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.
Who We Are:
SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations.
If you need assistance or accommodation due to a disability, you may contact us.
Our Culture:
Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.
SpyCloud’s Recruitment Policy:
We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email careers@spycloud.com.
Compensation Transparency Policy:
At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.
Learn more and apply: SpyCloud Careers
