Digital Product Manager

Description

Springs Window Fashions is hiring for a Digital Product Manager based in our Middleton, WI Corporate Headquarters.

This is a hybrid role with 3 days each week in the office (Mon/Tue/Wed) and two days working remotely (Thu/Fri).

Company Overview:

Springs Window Fashions is a leader in the custom window treatment industry since 1939. Headquartered in Middleton WI, we have over 6,000 associates with locations in North America, Europe, and Asia. Our custom window treatments are available under the Bali, Graber, SunSetter and Mecho brands in nearly every major retailer, in thousands of designer showrooms, and showcased in large commercial buildings.

Our company has made significant investments to become a leader in product innovation. As North America’s premier window covering company, we’re committed to creating a “Best Experience” for our consumers, channel partners and associates. We are bringing new innovations to the market at an accelerated pace and have a variety of offerings to consumers who want to improve their home décor.

Role Overview:

We are seeking an experienced Digital Product Owner to lead the strategic direction, development, and continuous improvement of our Dealer Portal platform. This key role will be responsible for managing the end-to-end product lifecycle of a mission-critical B2B portal that supports our dealer network with core functionalities such as order entry, lead generation and management, scheduling, training and content management.

The ideal candidate combines deep product management expertise with a strong understanding of dealer and distribution ecosystems, ensuring that the portal delivers exceptional user experience, operational efficiency, and business impact.

Key Responsibilities:

• Product Ownership: Serve as the primary owner and advocate for the Dealer Portal product, driving vision, strategy, and roadmap aligned with business goals.
• Backlog Management: Own and prioritize the product backlog, clearly defining epics, user stories, and acceptance criteria in collaboration with stakeholders.
• Cross-functional Collaboration: Work closely with engineering, UX/UI design, marketing, sales, operations, and customer support teams to deliver high-quality solutions.
• User-Centric Design: Continuously engage with internal and external users (dealers, field reps, etc.) to gather feedback, identify pain points, and validate enhancements.
• Performance Monitoring: Define and track KPIs to measure feature adoption, dealer engagement, and platform performance; use data to inform decisions.
• Release Planning: Coordinate product releases, including sprint planning, testing, training materials, and communications.
• Stakeholder Communication: Act as the key point of contact for product-related questions and updates; provide clear, concise reporting on progress, risks, and dependencies.
• Continuous Improvement: Stay current with industry trends, competitive offerings, and emerging technologies to keep the portal competitive and relevant.

Requirements

Education and Experience

• Bachelor’s degree in Business, Computer Science, Marketing, or related field (MBA is a plus).
• 4–7 years of experience in product ownership or product management, preferably in digital platforms or dealer/distributor ecosystems.
• Demonstrated experience managing B2B portals, CRM platforms or consumer-facing digital products
• Strong understanding of Agile/Scrum methodologies and experience working with cross-functional development teams.
• Excellent written and verbal communication skills.
• Familiarity with tools such as Jira, Confluence, Figma, Salesforce, and Google Analytics.
• Proven ability to make data-driven decisions and manage stakeholder expectations.

How We Work to Deliver a Best Experience: Our Culture

• Our Core Value: We do the right thing, always
• Our Seven Cultural Behaviors
  • Empowerment - We trust our people.
  • Ownership - We take 100% responsibility for our roles actions, and results.
  • Leadership - We all lead by example and talk direct with respect (DWR).
  • One Team - We are One Springs Team.
  • Customer First - We consider our customers' needs before every decision.
  • Continuous Innovation - We are constantly learning, innovating, and improving.
  • Speed - We define priorities and operate with a sense of urgency and agility.