Waitlist: Office Hours Host (all courses)

Please note: we are currently at capacity for this role. However, we'd still love to connect with you! By applying to this role, you will be added to our waitlist. We will contact you as soon as we need more mentor support in this role .

The Company:

At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.

The Opportunity:

We host office hours for our courses for students to build community, ask questions and learn more about their industry. We are always looking for more mentors who are interested in supporting students in new ways.

Responsibilities:

• Host and facilitate weekly 30-minute Zoom video call sessions to students (The time commitment will be 30 minutes/week)
• Provide high quality responses to technical/curricular questions in each office hour
• Each Office Hour will be 30 minutes long, sessions will either be a QA format or alumni can present their completed projects.
• The OH Host will be expected to be familiar with Springboard support and the curriculum.
• Welcome each group of students with an ice breaker and regularly spark discussion with the students during the session.

Skills:

• You are technical. You take the time to understand the curriculum and can give thoughtful, reliable answers to student’s questions.
• You are reliable. You plan to attend office hours every week and if you need to miss a session, you communicate in advance.
• You are personable and a good communicator. You enjoy interacting with many students in a live setting. You answer questions clearly, prioritize problem solving, and provide a welcoming environment.
• You have a sense of community. You will be one of the support pillars in the student community, so you should be enthusiastic about promoting community and inclusivity.