NOC Engineer - Level 1

NOC Engineer - Level 1 job at Speedcast. Investigate and troubleshoot Incidents relating to client services. Configuration of client's services and associated equipment. Utilise Speedcast's Incident Management Tool to log and update reported faults from clients.

Requirements

• Ability to manage workload in-line with standard operating procedures
• Strong analytical thinker
• Excel at solving problems
• Excellent communication skills in English
• Ability to pitch technical communications at an appropriate level
• Attention to detail and ability to work under pressure and meet critical deadlines
• Shows Initiative, Team player
• Must be customer focused
• Hands-on Problem Solver
• Ability to adapt to changing responsibilities and new developments
• Can effectively prioritise workload
• Ability to work independently with little direction
• Self-motivated and high energy
• Consistently demonstrate professional, positive, and approachable attitude and discretion in a multi-cultural environment
• Demonstrate sensitivity in handling confidential information

Benefits

• competitive salary
• medical and dental insurance
• generous paid time off
• 401k matching
• relocation assistance