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Spade RecruitingSR

Work From Home - Customer Service Representative

Spade Recruiting is a Canadian recruitment agency specializing in sourcing top-tier sales and customer service professionals using a patented system and a team of former top-performing sales experts.

Spade Recruiting

Employee count: 11-50

CA and US only

This is a remote Customer Service Representative role focused on providing clients with benefit information, handling claims, and guiding them through the complexities of their benefits coverage. The role emphasizes trust, clarity, and a supportive environment, working directly with families to ensure they have complete protection. The organization prides itself on a people-first, growth-oriented culture.

Requirements

  • Build meaningful client relationships.
  • Support members with claims, policy updates, and benefit inquiries.
  • Present benefit programs and coverage details in a clear and relatable way.
  • Collaborate with leadership to improve service quality.
  • Serve as a reliable point of contact for all member needs.

Benefits

  • Remote Flexibility
  • Weekly Pay
  • Performance Bonuses
  • Personalized Mentorship
  • Career Advancement
  • Supportive Culture
  • Meaningful Work

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours, and 1 other timezone

About Spade Recruiting

Learn more about Spade Recruiting and their company culture.

View company profile

Spade Recruiting is a specialized recruitment and staffing agency founded on the principle that top-tier talent is a rare and valuable commodity that cannot be sourced through conventional methods. The firm's core philosophy is that to know and understand top performers, the recruiters themselves must be top performers. This belief is embedded in their operational model, where the recruitment team is composed of individuals with a background as high-achieving sales professionals. This unique composition allows them to effectively identify, assess, and engage with the elite candidates that other agencies often overlook. The company operates a specialized search division focused on sourcing exceptional customer service and sales representatives, tailoring each search to the specific corporate objectives, culture, and budget of their clients.

Established in 2019, Spade Recruiting has developed a patented recruitment system designed to maintain a consistent, year-round pipeline of premier sales talent. This proactive approach ensures that client organizations have continuous access to the best candidates in the market. The firm offers a suite of services that includes targeted recruiting, immediate staffing through contractors, executive headhunting to build strong leadership teams, and strategic HR consulting. By working closely with clients, Spade Recruiting develops customized HR strategies aimed at improving employee satisfaction, minimizing churn, and ultimately exceeding organizational goals. Their targeted methodology focuses on the top 1% of sales performers in competitive markets, ensuring a precise match for both skill set and cultural alignment.

Employee benefits

Learn about the employee benefits and perks provided at Spade Recruiting.

View benefits

Retirement Plan

Offers a 401k plan for employees.

Learning and Development

Full training is provided to new employees.

Paid Time Off

Includes paid vacation, sick days, and holidays.

Health Insurance

Comprehensive health insurance including medical, dental, and vision coverage.

View Spade Recruiting's employee benefits
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Spade Recruiting

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