This is a remote Customer Service Representative role focused on providing clients with benefit information, handling claims, and guiding them through the complexities of their benefits coverage. The role emphasizes trust, clarity, and a supportive environment, working directly with families to ensure they have complete protection. The organization prides itself on a people-first, growth-oriented culture.
Requirements
- Build meaningful client relationships.
- Support members with claims, policy updates, and benefit inquiries.
- Present benefit programs and coverage details in a clear and relatable way.
- Collaborate with leadership to improve service quality.
- Serve as a reliable point of contact for all member needs.
Benefits
- Remote Flexibility
- Weekly Pay
- Performance Bonuses
- Personalized Mentorship
- Career Advancement
- Supportive Culture
- Meaningful Work