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Spade RecruitingSR

Customer Service - Work From Home

Spade Recruiting is a Canadian recruitment agency specializing in sourcing top-tier sales and customer service professionals using a patented system and a team of former top-performing sales experts.

Spade Recruiting

Employee count: 11-50

United States only

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Who We Are

Across North America, we work hand in hand with labor unions, credit unions, and professional associations to make sure their members and families have access to long-term protection programs that bring real peace of mind. These programs are built to secure what matters most — income, family, and future stability.

Our team is dedicated to serving working families with the highest standards of integrity, care, and professionalism. We believe success comes from putting people first — and we’re looking for individuals who share that mindset. If you’re driven, compassionate, and want to grow your career while doing meaningful work from home, this could be the opportunity you’ve been looking for.


What You’ll Be Doing

Your role is all about connection. You’ll be reaching out to members who’ve already requested information about their available programs — no cold calling. Through virtual meetings and phone consultations, you’ll help them understand their options, answer their questions, and make sure they get the coverage that fits their needs.

Every conversation is a chance to make someone’s life a little more secure and a lot less stressful. You’ll be the link between hardworking families and the protection they deserve.


A Day in the Role

  • Meet with members virtually using Zoom or phone to walk them through their available options.

  • Listen carefully, ask questions, and provide clear, caring explanations to help them make confident decisions.

  • Keep all your notes and documents organized and accurate in our digital system.

  • Collaborate with teammates, share insights, and support one another toward common goals.

  • Participate in regular training and development sessions that sharpen your communication, leadership, and organization skills.

  • Bring new ideas — your input matters here.


What We’re Looking For

  • You must be legally able to work in the U.S. or Canada.

  • A high school diploma (or equivalent) is required.

  • Basic tech comfort — Zoom, Google Suite, or similar tools.

  • You’re a strong communicator with great listening skills.

  • You’re self-motivated, reliable, and thrive working from home.

  • Previous experience in customer service, sales, or team environments is helpful but not required.


What Makes You a Great Fit

  • You genuinely enjoy helping people and building trust through conversation.

  • You’re adaptable, dependable, and detail-oriented.

  • You take ownership of your work and value being part of a supportive team.

  • You communicate with professionalism, empathy, and confidence.


What You’ll Get

  • A full benefits package including dental, prescription, travel, and life coverage.

  • Remote flexibility — work from home while maintaining a healthy balance.

  • Recognition and rewards for top performers, including bonuses and travel incentives.

  • Ongoing training and advancement opportunities through mentorship and leadership programs.

  • A positive, inclusive culture that values growth, effort, and teamwork.


Why It Matters

This is more than a job — it’s a chance to make a real impact. Every conversation you have helps protect a family, a paycheck, and a future.

If you’re looking for meaningful work that rewards integrity, effort, and heart, we’d love to meet you.

Apply today and start building a career where what you do every day truly matters.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Spade Recruiting

Learn more about Spade Recruiting and their company culture.

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Spade Recruiting is a specialized recruitment and staffing agency founded on the principle that top-tier talent is a rare and valuable commodity that cannot be sourced through conventional methods. The firm's core philosophy is that to know and understand top performers, the recruiters themselves must be top performers. This belief is embedded in their operational model, where the recruitment team is composed of individuals with a background as high-achieving sales professionals. This unique composition allows them to effectively identify, assess, and engage with the elite candidates that other agencies often overlook. The company operates a specialized search division focused on sourcing exceptional customer service and sales representatives, tailoring each search to the specific corporate objectives, culture, and budget of their clients.

Established in 2019, Spade Recruiting has developed a patented recruitment system designed to maintain a consistent, year-round pipeline of premier sales talent. This proactive approach ensures that client organizations have continuous access to the best candidates in the market. The firm offers a suite of services that includes targeted recruiting, immediate staffing through contractors, executive headhunting to build strong leadership teams, and strategic HR consulting. By working closely with clients, Spade Recruiting develops customized HR strategies aimed at improving employee satisfaction, minimizing churn, and ultimately exceeding organizational goals. Their targeted methodology focuses on the top 1% of sales performers in competitive markets, ensuring a precise match for both skill set and cultural alignment.

Employee benefits

Learn about the employee benefits and perks provided at Spade Recruiting.

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Retirement Plan

Offers a 401k plan for employees.

Learning and Development

Full training is provided to new employees.

Paid Time Off

Includes paid vacation, sick days, and holidays.

Health Insurance

Comprehensive health insurance including medical, dental, and vision coverage.

View Spade Recruiting's employee benefits
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Spade Recruiting

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Spade Recruiting hiring Customer Service - Work From Home • Remote (Work from Home) | Himalayas