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Software MindSM

[VMT] Platform AI Software Engineer

Software Mind is a global digital transformation partner, providing software development services and expert teams to companies across various industries. Founded in 1999 and headquartered in Krakow, Poland, the company has expanded its operations throughout Europe, the US, and Latin America.

Software Mind

Employee count: 1001-5000

Argentina only

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Project - the aim you'll have

We’re looking for a highly autonomous Platform AI Engineer to join our team and help strengthen the core systems behind our AI-powered product.

This is not a traditional feature-focused backend role. Instead, this position sits at the intersection of AI systems, infrastructure, performance optimization, and platform reliability. You will work on cross-cutting technical challenges across the codebase diagnosing performance issues, improving observability, enhancing AI agent reliability, and elevating system-wide code quality.

As part of a small, fast-moving team leveraging AI development tools (including Claude Code), you will have broad ownership and the opportunity to influence architecture, evaluation frameworks, and system scalability. This role requires strong systems thinking, adaptability, and the ability to operate independently in ambiguous environments.

If you enjoy solving complex technical problems across multiple domains and improving entire systems, this opportunity is for you.

Expectations - the experience you need

  • 8+ years of professional software engineering experience.
  • Strong experience with Python (preferred), particularly in backend or systems environments.
  • Proven experience working with complex or distributed systems.
  • Demonstrated ability to diagnose and resolve system-wide performance issues.
  • Experience working with LLM-based systems or AI agents.
  • Experience evaluating, tuning, or improving AI model outputs.
  • Strong understanding of software architecture, scalability, and maintainability principles.
  • Experience improving code quality across large or evolving codebases.
  • Solid computer science fundamentals (algorithms, data structures, system design).
  • Experience working independently with high ownership and minimal oversight.
  • Strong problem-solving skills and ability to context-switch across infrastructure, backend, and AI-related challenges.
  • Excellent communication skills and ability to translate ambiguous problems into structured solutions.

Nice to have

  • Strong observability background (logging, tracing, monitoring, performance metrics).
  • Experience in platform engineering or infrastructure-focused roles.
  • Familiarity with cloud environments (GCP preferred, AWS/Azure acceptable).
  • Experience with containerization (Docker) and CI/CD pipelines.
  • Experience working in early-stage startup environments.
  • Experience improving system performance across services.

What you will do

  • Diagnose and resolve cross-cutting technical issues affecting system performance and reliability.
  • Improve platform-wide observability, monitoring, and debugging capabilities.
  • Investigate AI agent behavior and improve output quality through structured evaluation and iteration.
  • Refactor and enhance legacy or complex code to improve scalability and maintainability.
  • Identify architectural bottlenecks and implement system-wide improvements.
  • Collaborate with product and customer teams to understand real-world failures and translate them into technical solutions.
  • Improve performance and reliability across infrastructure and services.
  • Drive higher technical standards and cleaner code practices across the system.
  • Operate proactively, identifying and solving problems before they are formally scoped.

Our Benefits

  • Educational resources
  • Flexible schedule and Work From Anywhere
  • Referral Program
  • Supportive and chill atmosphere

We are accepting applications from LATAM countries

We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Experience

8 years minimum

Location requirements

Hiring timezones

Argentina +/- 0 hours

About Software Mind

Learn more about Software Mind and their company culture.

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What began in 1999 as the vision of two ambitious Polish developers in their final years of college, eager to build interesting business apps for international markets using emerging technologies, has blossomed into Software Mind, a global digital transformation partner. For over two decades, this Krakow-based company has been at the forefront of software development, evolving from a boutique Polish software house into a significant player with a robust presence across Europe, the US, and Latin America. This journey has been marked by organic growth, strategic external investments, and key acquisitions, including companies like ValueLogic, Code Factory, Chmurowisko, Virtualmind, and number8. These moves have not only expanded Software Mind's geographical reach but also deepened its expertise and service offerings.

Software Mind's core mission is to provide organizations worldwide with the critical expertise, resources, and product engineering necessary to drive their business forward. They empower companies with skilled software engineers and autonomous, cross-functional development teams that manage the entire software lifecycle, from the initial spark of an idea to its release and ongoing support. The company prides itself on a culture that prioritizes openness, ownership, and respect, fostering a global team that is encouraged to 'crave more, act as a true partner, and deliver meaningful value'. This people-centric approach, combined with a strong technological foundation in areas like cloud computing, AI, data science, and embedded software, allows Software Mind to accelerate digital transformations and enhance software delivery for a diverse clientele that includes scale-ups, unicorns, and large enterprise-level companies. Their path has mirrored the challenges many of their clients face – navigating new markets, cultivating deep domain knowledge, and integrating cutting-edge technologies – which uniquely positions them to guide digital accelerations and engineer software that not only impacts today but also inspires tomorrow.

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Software Mind

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Software Mind hiring [VMT] Platform AI Software Engineer • Remote (Work from Home) | Himalayas