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SnapscaleSN

Tele-Optometrist (U.S.-Based Clinics – India Remote)

Snapscale is a BPO firm that focuses on providing scalable solutions and fostering a supportive work environment.

Snapscale

Employee count: 201-500

India only

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Description

About the Role

We’re looking for confident, patient-facing Optometrists who communicate clearly in English and are comfortable guiding patients through refraction over a virtual platform.

This role supports U.S. clinics remotely, so clear communication, professionalism, and strong patient interaction skills are essential.

This is an ideal role for optometrists with experience in:

  • Retail optical clinics (Titan Eye+, Lenskart Prime/Plus, Gangar, Dayal, Vision Express)
  • Teaching/Clinical instruction in Optometry colleges
  • Corporate eyecare chains
  • Handling NRI, international, or premium clients

Key Responsibilities

  • Perform accurate manual or digital refraction using clear step-by-step communication
  • Guide patients through vision tests confidently and patiently
  • Communicate findings professionally with U.S. clinic staff
  • Maintain excellent bedside manner and virtual presence
  • Document findings accurately in EMR systems
  • Ensure patient comfort throughout the virtual assessment
  • Maintain HIPAA compliance and patient privacy

Requirements

Required Qualifications

  • Bachelor’s or Master’s in Optometry (India-recognized)
  • 3+ years of experience in retail optometry or patient-facing clinical roles
  • Strong English fluency — clear speaking, calm pacing, and professional tone
  • Confident handling patients independently
  • Comfortable working night shifts (U.S. EST)
  • Reliable internet, webcam, and a quiet work setup

Preferred Experience

  • Titan Eye+, Lenskart Prime/Plus, Gangar, Dayal, Vision Express
  • Optometry lecturers / clinical instructors
  • Experience working with international or NRI patients
  • Experience using digital phoropters

Who Will Succeed in This Role

✔ You speak clearly and naturally in English

✔ You’re comfortable on video calls

✔ You’re patient, calm, and confident with clients

✔ You can explain the refraction steps simply

✔ You enjoy patient interaction and guiding them through tests

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Education

Bachelor degree
Postgraduate degree

Experience

3 years minimum

Location requirements

Hiring timezones

India +/- 0 hours

About Snapscale

Learn more about Snapscale and their company culture.

View company profile

Snapscale is a HIPAA-compliant concierge business process outsourcing (BPO) firm founded in 2017 by industry veteran Michael Yablonowitz. Headquartered in the USA, Snapscale operates globally 24/7, providing tailored solutions to accelerate your business. Whether expanding expertise, augmenting resources, or offloading operational burdens, we are committed to being your trusted partner.

With a focus on an employee-first philosophy, Snapscale fosters a safe, comfortable, and stimulating workspace that encourages creativity, innovation, and knowledge sharing. Our mission is to provide a meaningful client experience while ensuring an excellent quality of life for our team members. This is achieved by matching U.S. campaign requirements with local talent, fostering a supportive and growth-oriented culture.

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Snapscale

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