We are seeking a highly experienced Senior Virtual Mortgage Assistant with a minimum of 4 years of verified, hands-on experience in the US Mortgage Industry. This is a critical, high-impact remote position designed to support our high-producing Loan Officers and Branch Managers.
Requirements
- Minimum of 4+ years of direct US mortgage experience as a Processor, Loan Officer Assistant, Underwriting Support, or Mortgage VA.
- Deep understanding of the mortgage loan lifecycle from pre-approval through closing and strong command of mortgage language (DTI, LTV, MI, FHA, VA, USDA, Conventional, etc.).
- Tech proficiency in LOS platforms: Encompass, Byte, Calyx Point, CRMs: Total Expert, Jungo, Salesforce (or equivalent), DocuSign, Microsoft Office 365, Zoom/Teams
- Exceptional written and verbal English with the ability to draft clear professional emails and communicate empathetically with borrowers.
- Highly organized, detail-obsessed, resourceful, independent, and proactive in preventing delays or issues.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
