United States onlyWho are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
We’re seeking a Managing Editor Contractor to shape and scale our content program. This position combines strategic vision with hands-on execution. You’ll help define our editorial roadmap, refine our brand voice, and manage content production workflows, while also rolling up your sleeves to write, edit, and publish high-quality content.
This leader will collaborate with our VP of Brand Marketing and Head of Content to refine our brand voice, scale content production with the aid of AI tools, and ensure that every asset — whether web, campaign, social, or thought leadership — drives measurable business impact. You will be the guardian of our editorial standards and content strategy, ensuring relevance, resonance, and discoverability in an AI-driven world.
Smarsh is an award-winning technology company that helps companies communicate and collaborate while staying ahead of ever-changing regulations. We need you to bring your most innovative, out-of-the-box thinking and data-driven abilities to promote our market leadership and build awareness of our unique value.
This role will report to the VP of Brand Marketing.
Content Strategy
- Partner with the Head of Content to define and execute a cohesive content strategy aligned with company goals, audience needs, and market opportunities
- Serve as the steward of brand voice, tone, and editorial standards across all channels
- Write, edit, and refine a variety of content types as needed
- Partner cross-functionally with product marketing, enterprise marketing, corporate marketing, regulatory and information governance, and customer success to create content that fuels pipeline, adoption, and retention
AI-enabled content creation and scale
- Leverage Copy.ai and other relevant AI tools to accelerate content production, improve efficiency, and optimize editorial workflows
- Build and enforce editorial guardrails to ensure AI-assisted assets consistently reflect brand quality, accuracy, and compliance standards
- Experiment with new AI-driven formats and approaches to enhance storytelling and audience engagement
Searchability and discoverability
- Optimize content not only for traditional SEO but also for AI and generative AI search environments
- Stay ahead of evolving search behaviors and algorithms to ensure maximum visibility across digital platforms
Editorial excellence and team leadership
- Manage content calendars, editorial reviews, and publishing workflows to deliver consistent, high-quality assets
- Act as player-coach, balancing writing and editing with mentoring a small team of writers, contractors, and agency partners
- Foster collaboration, accountability, and growth within the extended content team
- Ensure compliance, accuracy, and thought leadership quality in all published materials
Measurement and optimization
- Define and track metrics for content performance across the buyer journey
- Use insights to refine editorial priorities, improve processes, and drive continuous impact
Qualifications
- 10+ years of content leadership experience, ideally in B2B SaaS or enterprise technology
- Proven success in developing and executing editorial strategies that drive measurable business results
- Strong writing and editing skills, with deep understanding of brand voice, storytelling, and editorial guardrails
- Hands-on experience leveraging AI tools for content ideation, drafting, editing, and optimization
- Deep knowledge of SEO and emerging AI/GenAI search optimization trends
- Exceptional communication, leadership, and collaboration skills
- Ability to thrive in a fast-paced, high-growth environment
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
United Kingdom only
CA and US only
