Enterprise Customer Success Manager — Law Enforcement UAS

Skydio, Inc. is an American company specializing in the design, manufacture, and sale of autonomous drones. Founded in 2014 by Adam Bry, Abe Bachrach, and Matt Donahoe, alumni of the Massachusetts Institute of Technology, Skydio has established itself as a prominent U.S. drone manufacturer and a global leader in autonomous flight technology. The company's core mission is to create the world's most intelligent flying machines, leveraging breakthroughs in artificial intelligence and robotics to make drones more accessible, reliable, and capable for a wide range of applications. Skydio's headquarters are located in San Mateo, California, with manufacturing facilities also in Hayward, California, emphasizing its commitment to U.S.-based design, assembly, and support. This approach allows Skydio to maintain high standards of supply chain security and manufacturing quality, positioning it as a trusted partner for various sectors, including enterprise, government, and defense.

Skydio's drones are distinguished by their advanced autonomy, powered by the Skydio Autonomy Engine. This AI-driven system enables drones to perceive their surroundings in 3D, understand complex environments, and navigate autonomously while avoiding obstacles. This capability significantly reduces the burden on human pilots, allowing operators to focus on the task at hand rather than on manually controlling the drone. The company's product line, including models like the Skydio X2 and Skydio X10, caters to demanding applications such as public safety operations, critical infrastructure inspection, battlefield situational awareness, and site security. Skydio has garnered significant investment from notable venture capital firms and strategic partners, including Andreessen Horowitz, Linse Capital, Next47, IVP, Playground, and NVIDIA. The company has experienced substantial growth, expanding its customer base to include every branch of the U.S. Department of Defense, numerous public safety agencies across the United States, state Departments of Transportation, and major utility providers. After initially serving the consumer market, Skydio shifted its focus primarily to enterprise, public sector, and military users in August 2023, underscoring its dedication to providing sophisticated aerial robotics for professional applications.