Philippines onlyAbout Us
SKUTOPIA is on a mission to democratise and decarbonise logistics.
SKUTOPIA is a deep-tech logistics company operating under a dual RaaS (Robotics-as-a-Service) and SaaS model. We deliver end-to-end, AI-powered robotic fulfilment for retailers - eliminating inefficiencies inherent in traditional 3PL models, such as human error, high labour costs, and carbon-heavy processes.
Our advanced robotics and proprietary AI empower our customers to scale faster with high-speed, high-quality fulfilment at a fraction of the typical cost - while also driving both revenue and profit growth.
Founded in 2018 by Talea Bader and Emily Townsend, SKUTOPIA began as Sydney’s first eCommerce co-working space. After witnessing firsthand the logistics challenges faced by SMBs, the founders evolved the business into a tech-first fulfilment solution.
Role Overview:
As a Bookkeeper, you will be responsible for key billing and accounts receivable processes. Whilst we do have some manual processes around billing, you will also play a growing role in process maintenance and improvement, working closely with our Customer Success team to ensure merchants and customers are billed accurately, payments are timely, and any billing or reconciliation-led issues are resolved.
This role is ideal for someone who enjoys operational finance and wants to be exposed to process improvement, customer interfacing and a real impact on cash-flow, billing accuracy and revenue growth.
Key Responsibilities:
- Generate, issue and track invoices to merchants/customers according to agreed schedule, pricing plans and service usage.
- Maintain billing accuracy - check that billed amounts align with contracts, usage, price plans, discounts, etc.
- Monitor outstanding accounts receivable ledgers, ageing reports, and follow up on overdue invoices.
- Work with merchants when payments are slow or withheld due to billing inaccuracies, disputes or other issues: identify root cause, solve the problem and liaise with Customer Success and Finance teams to resolve.
- Reconcile ledger entries, payments received (via bank, payment gateway, etc), invoice adjustments, credits/refunds and reconcile with general ledger.
- Assist in month-end close tasks for accounts receivable, including preparing summaries, reports, and supporting documentation for finance leadership.
- Maintain and improve billing/AR process documentation and templates: identify trends, propose and implement improvements to reduce errors, manual workload and payment delays.
- Support ad-hoc finance/Billing/AR projects, as required (for example, integration of new merchants, new billing modules, automation opportunities).
- Work collaboratively with internal teams (Customer Success, Sales, Finance, Operations) to ensure billing readiness, merchant onboarding, service changes and contract amendments are reflected in the billing system.
- Provide regular cross-functional reporting: outstanding AR, billing error rate, average days to payment, dispute resolution status, etc.
- Contribute to a culture of continuous improvement within the Finance & Billing team.
What Skills & Experience are Beneficial:
- Bachelor’s degree (or equivalent) in Accounting, Finance, Business Administration, or a related field preferred.
- CA or CPA qualified, or actively pursuing the qualification.
- 0–3 years of experience in accounts receivable, billing, or finance operations (preferably in a high-volume environment).
- Detail-oriented, organised self-starter with strong ownership and problem-solving skills, able to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced, high-volume operational finance role.
- Strong communication skills, with the ability to interact clearly, professionally, and timely with internal stakeholders and external partners on billing and payments matters.
- Team player who collaborates effectively cross-functionally while also working independently and managing their own workload.
- Strong proficiency in spreadsheets (Excel or Google Sheets), including formulas, pivot tables, and handling large datasets, with a focus on data accuracy, cleanup, and process improvement.
- Proactive mindset with a focus on identifying inefficiencies, driving continuous improvement, and willingness to learn new finance systems/ERP tools and adapt to process changes.
- Ability to work Australian time-zone hours or overlap with a Sydney-based finance team.
What’s in it for you?
- Be part of a high-growth, technology-driven robotic fulfilment company based in Sydney, Australia that values operational excellence and innovation.
- Exposure to end-to-end billing/AR operations within a SaaS/RaaS business, with opportunity to learn and grow
Significant responsibility: while this is a junior role, the impact is tangible — you’ll help ensure cash flow, billing accuracy, and merchant satisfaction. - Potential to streamline manual processes and help implement automation – strong performance here may lead to expanded responsibilities and advancement.
- Collaborative, inclusive and agile working environment aligned with SKUTOPIA’s vision and values.
- Remote/hybrid flexibility, a stable working relationship with an Australian company, and opportunity to grow your finance career.
Australia