DevOps Engineer II

As a member of the ShipBob Team, you will...

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all sethigh standards and understand the importance oftransparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI

Role Description:

ShipBob is looking for a DevOps Engineer II who is proficient in deploying, maintaining and troubleshooting Azure infrastructure. This also includes experience with all areas in Azure DevOps more specifically the development and operations lifecycle. This approach includes:

• Enabling development teams to deploy new infrastructure in accordance with security and quality standards
• Developing tooling and automation to address short- and long-term issues and organizational needs
• Championing the reliability of the system as a whole and ensuring the system is redundant and resilient from all possible interruptions.

As a DevOps Engineer, you are a primary caretaker for the organization's cloud-based infrastructure. You will contribute to the creation and maintenance of automated solutions that improve development and infrastructure lifecycles. These solutions are expected to follow all security, compliance, and infrastructure standards. You will also be responsible for monitoring various cloud-based technologies that are essential to a 24/7 operation. Your goal is to make the ShipBob environment cleaner, more efficient, more secure, and more reliable with every task that you complete.This role reports to Manager, DevOps Engineering.

What you’ll do:

• Collaborate closely with engineering teams to understand new business needs and conceptualize those needs into features via Critical Design Reviews.
• Recommend and implement automated solutions to remove bottlenecks in development and other organizational business processes.
• Triage and debug deployment and infrastructure technical support requests from various stakeholders.
• Design and implement secure, resilient and scalable cloud infrastructure in a timely manner.
• Collaborate, mentor, participate in code reviews, and delegate work to encourage the professional and technical growth of those around you.
• Enforce security standards in all our applications and application planning.
• Contribute to a 12-hour window for an on-call rotation.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• More than two years of experience in a DevOps Engineer role (or similar role); experience in software development and infrastructure development is a plus.
• Demonstrated experience with managing Azure cloud services.
• Experience with Terraform.
• Experience with GitHub and GitHub Actions.
• Ability to work collaboratively with other departments in the organization.
• Knowledge of CI/CD principles and deployment strategies.
• Established ability to own pipelines and configuration management via improvements and standardization.
• Experience with source control languages and branching strategies.
• Knowledge of Git.
• Experience with planning and implementing large scalable solutions.
• Experience with monitoring and logging tools such as Azure Application Insight, Prometheus and Grafana.
• Scripting experience.
• Understanding of security in both the organization and application development.

Experience/Skills Preferred:

• Experience with containerization and orchestration.
• Network engineering experience.
• Site Reliability experience.

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package >>>https://www.shipbob.com/careers/
• See Our High-Performing Culture >>>Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $91,986 - $153,309. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, Mexico, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensationand training.