Shield AISA

Field Applications Engineer, Software Autonomy Applications (R3166)

We're building the world's best AI pilot. Our mission is to protect service members and civilians with intelligent systems.

Shield AI

Employee count: 501-1000

Salary: 151k-226k USD

United States only
Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autonomous systems. Its products include Hivemind Enterprise—EdgeOS, Pilot, Commander, and Forge—as well as V-BAT and Sentient Vision Systems (wide-area motion imaging software). With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI’s technology actively supports U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn,X and Instagram.
The Software Applications Engineer will provide technical expertise and support to customers during the implementation and use of Shield AI enterprise software products. This role involves working closely with customers to understand their requirements and ensuring successful product integration for AI Autonomy development.

What you'll do:

  • We are looking to hire U.S based personnel who are willing and able to travel internationally (50% minimum travel required) to support foreign customers and be stationed in foreign nations for extended periods up to 12 months.
  • Become an expert user of the Hivemind enterprise software stack.
  • Provide technical support and training to customers.
  • Develop AI Autonomy applications using the Shield AI enterprise software development kit.
  • Assist the sales team in pre-sales activities, e.g., demos.
  • Assist in post-sales deployment and integration of Shield AI enterprise software products.
  • Develop and maintain technical documentation and training materials.
  • Troubleshoot and resolve technical issues.
  • Help customers debug software/API integration issues.
  • Collaborate with the engineering team to address customer feedback and improve products.
  • Visit customers on site globally to support software integration and development activities.

Required qualifications:

  • Bachelor’s degree in Engineering, Computer Science, or a related field.
  • 7+ years of experience of industry experience or 6+ years of experience plus a master's degree
  • Ability to travel a minimum of 50% of work hours, with extended periods deployed at customer sites (domestic or abroad)
  • 3+ years of experience in an integration/applications engineering role
  • 3+ years of experience working in a startup environment.
  • Strong technical background in software engineering.
  • Strong proficiency in writing modern C++ code.
  • Intermediate proficiency in writing Python code.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.

Preferred qualifications:

  • Experience in the defense aviation or robotics industry.
  • Experience building and running a small enterprise software applications/solutions engineering team.
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 151k-226k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Shield AI

Learn more about Shield AI and their company culture.

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We're building the world's best AI pilot. Our mission is to protect service members and civilians with intelligent systems.

AI pilots will revolutionize battlefields and commercial aviation at a scale greater than the self-driving movement reshaping our highways.

We’re building Hivemind, our AI pilot, to enable swarms of drones and aircraft to operate autonomously without GPS, communications, or a pilot. Our mission is to protect service members and civilians with intelligent systems.

Our Story

As a Navy SEAL, Shield AI co-founder Brandon Tseng experienced firsthand problems where intelligent autonomy could have made life-saving differences. He asked himself what does the military of 2030 look like and what role does autonomy play. The answer – AI pilots powering every military asset: aircraft, drones, ships, satellites and submarines. ​

What does the military of 2030 look like and what role does autonomy play? The answer – AI pilots powering every military asset: aircraft, drones, ships, satellites and submarines.

The lack of software and AI engineering talent from large defense primes presented an opportunity to start fresh and build the aerospace and defense technology company of the 21st century focused on AI pilots. And in 2015, alongside cofounders Ryan Tseng, and Andrew Reiter – Shield AI was founded to bring the best of AI and autonomy technology to the DoD and our allies to protect service members and civilians.

Our Values

Changing the world for the better is hard. The difficulty of operationalizing AI pilots is akin to landing an orbital rocket. When things are hard and you’re pushed to your limits, you fall back on your mission and values. Few things are more important, which is why they are at the heart of everything we do.

  1. Do what honor dictates.

  2. Live as a servant leader.

  3. Pursue excellence.

Employee benefits

Learn about the employee benefits and perks provided at Shield AI.

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Pet insurance

For your best friend!

Healthcare benefits

Excellent medical coverage for employees.

Equity benefits

Stock benefits, so you are rewarded for your best work.

Retirement benefits

401(k) services and match to help you invest in your future.

View Shield AI's employee benefits
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Shield AI

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Shield AI hiring Field Applications Engineer, Software Autonomy Applications (R3166) • Remote (Work from Home) | Himalayas