Operations Analyst - Kohl's

This role is the primary resource for operational functions associated with driving revenue and forecasting for assigned retail accounts. Key functions will include demand planning, inventory management, purchase order execution, POS trend analysis, and daily monitoring of overall business trends and operational performance. This position plays an important role monitoring real time business issues, interpreting data and suggesting immediate action plans to address issues or take advantage of opportunities. The role will work with Shark/Ninja internal cross functional resources to ensure business issues are communicated and acted upon in a timely manner as well as with direct account contacts.

The role is remote. Ideal candidate will be in the Midwest US.

Duties and Responsibilities

• Become a leading resource on customer specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both.
• Quickly develop a working knowledge of the kitchen and floor care business from both a product and consumer basis for our product and our competitions
• Partner with cross functional internal Kohl’s team to coordinate and build customer presentations, monthly business reviews, weekly flash reports and monthly consensus deck.
• Work very closely with customer demand planning teams, sales operations manager and sales director on all aspects of forecasting, inventory planning, orders, and supply chain management.
• Pull weekly/monthly business reporting documents identifying any call to action or highlights.
• Provide deep dive analysis into key operational/sales performance metrics.
• Ad Hoc Analysis – Ability to quickly process situations and determine what information/data is required to generate actionable insights
• Coordinate customers’ domestic/import orders with supply chain both in planning and availability dates
• Maximize customer orders and fill rate while partnering with our internal Operations team.
• Input the forecast in SFO and update Data Governance new additions and updated price lists to SFO.
• Input confirmed promotional plans into forecasting system and partner with team on spend management tactics
• Lead weekly meetings with customers’ replenishment/planning teams to review recent results and confirm changes that have affected positively and negatively the sales.

Education and Experience

• Bachelor’s Degree or equivalent experience. (Concentration in Business preferred).
• 2-4 years of experience in demand planning/supply chain management/forecasting or business analytics role within the consumer products industry.
• Ability to draw insights across multiple complex data sets and incorporate into decision making.
• Ability to work in a collaborative team environment.
• Past operational or sales experience with Kohl’s or large retailer preferred.
• Must have demonstrated strong analytical skills, attention to detail, and advanced proficiency in the Microsoft suite of products.
• Strong communication, organization, project management and interpersonal skills.
• Must be able to set priorities and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude.

Ability to travel approximately 10% for corporate events and HQ (Needham, MA) visits.