CX Salesforce IT Business Analyst

As a CX Salesforce IT Business Analyst, you will be part of our Customer Experience Program IT team, focusing on deploying and integrating our sales and marketing applications within the SGS IT ecosystem. You will collaborate with business units, bridge IT and business stakeholders, and contribute to the digital transformation of our customer engagement processes.

Requirements

• Bachelor’s degree in Computer Science or a related field.
• Minimum 5 years in business analysis within a high-technology or software development environment, including system administration and configuration of Salesforce (Sales, Service, and Experience Clouds).
• Salesforce Certifications are a plus.
• Previous experiences working in a global and/or multinational company

Benefits

• Flexible schedule and work model
• Continuous learning opportunities through SGS University and Campus
• Collaboration in a multinational environment with colleagues from various continents
• Comprehensive benefits platform