Project Management Project Coordinator

OUR MISSION AND PERFORMANCE EXPECTATIONS

At Sevita, we believe that everyone deserves to live well. For more than 50 years, our team members have provided home and community-based health care for adults, children, and their families across the United States. Our extraordinary team offers innovative, quality services and support that lead to growth and new opportunities for the people we serve and for our employees.

SUMMARY

The Project Coordinator supports the enterprise-wide implementation and operational integration of Kipsu - a communication platform designed to streamline interactions and enhance engagement between Sevita employees and the guardians of those in our care. This role directly reports to the Sr. Director of Strategic Operations and helps drive adoption across the enterprise, creates process documentation to operationalize the use of the tool, and helps manage the implementation of Kipsu to improve communication workflows.

ESSENTIAL JOB FUNCTIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

• Project Planning & Execution

◦ Coordinate cross-functional projects with multiple workstreams, ensuring alignment with goals and timelines and stakeholder expectations ◦ Support the documentation and definition of project scope, deliverables, and success metrics in collaboration with stakeholders for the deployment of Kipsu to new teams ◦ Track project progress using KPIs and provide regular status updates to stakeholders ◦ Assist in the identification and management of project risks, issues, and dependencies. ◦ Contribute to the development and maintenance of key project documentation, including work plans, training materials, and onboarding guides.

• Cross-Functional & Team Collaboration

◦ Serve as a liaison between project and operational teams to ensure coordinated execution and alignment. ◦ Facilitate communication across internal departments (e.g., IT, operations, and finance) and external vendors (e.g., Kipsu). ◦ Collaborate across teams to document requirements, identify needs, and support change management initiatives. ◦ Coordinate and occasionally lead team meetings, stand-ups, and alignment sessions.

• Strategic Alignment & Stakeholder Engagement

◦ Partner with operational leaders to align project work with broader business priorities, i.e., identifying new states or use cases to deploy Kipsu ◦ Support project scoping and planning based on evolving stakeholder goals and feedback. ◦ Liaise with stakeholders to ensure cross-functional requirements are understood, documented, and implemented effectively.

• Process Improvement & Optimization

◦ Identify and recommend improvements to workflows, tools, and communication practices ◦ Standardize reporting and documentation processes for consistency and efficiency across teams ◦ Help implement project governance best practices and support a culture of continuous improvement ◦ Leverage both qualitative and quantitative data to support project decisions, prioritize initiatives, and evaluate outcomes.

• Performs other related duties and activities as required.

SUPERVISORY RESPONSIBILITIES

• None

Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.

Education and Experience:

• Bachelor’s degree in related field
• 1-3 years of experience; management consulting, finance, and/or healthcare/human services preferred

Other Skills and Abilities:

• Skilled in using desktop applications with proficiency in project management software, Excel, PowerPoint, and Smartsheet
• Ability to define problems, establish facts, and draw valid conclusions
• Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
• Comfortable collaborating with cross-functional teams, including Operations, IT, HR, Quality, etc.
• Excellent communicator in written and verbal form to various audiences, including leadership
• Strong connection to the Company’s mission and our commitment to the people we serve and the services we provide
• Confidence working in a remote environment with evolving priorities

Other Requirements:

• Travel as needed; 25% estimated but not guaranteed

Physical Requirements:

• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

AMERICANS WITH DISABILITIES ACT STATEMENT

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.

EEO STATEMENT

Sevita is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. With Corporate operations located in the Boston Seaport, Lawrence, Massachusetts and Edina, Minnesota, today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.