Job Description: Access Coordinator for Seven Counties Services, providing customer service, determining client eligibility, and promoting a culture of cooperation and collaboration.
Requirements
- High School Diploma/ GED required
- One (1) year of experience in a health care customer service or call center setting with bachelor’s degree (or) Three years (3) years of health care customer service or call center setting with High School Diploma/GED required
- High volume call center experience preferred
- Crisis counseling experience preferred
- Customer Relationship Software (CRM); Microsoft 365/Teams/Cloud based software phone system (Example: Zoom Phone Now); Electronic Health Record (preferably Netsmart myAvatar) preferred
Benefits
- Health & Wellness
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Flexible Spending Account
- Health Savings Account
- Short Term Disability
- Long Term Disability - Company Paid
- Financial Wellbeing
- Competitive Compensation Packages
- Life Insurance - Company Paid
- Accidental Death & Dismemberment Insurance - Company Paid
- 403b Retirement Plan with Company Funded Matching
- Retirement and Financial Planning Services
- Career Development and Growth
- Tuition Assistance Plans
- Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
- Student Loan Repayment Assistance
- Clinical Supervision toward licensure and reimbursement for certain license applications
- Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
- Flexible Work Schedules to promote a Healthy Work Life Balance
- Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being
