Senior Workday Engineer, Automation

Ready to be a Titan?

ServiceTitan is looking for a Sr. Workday Engineer - Automation to build and maintain an enterprise-class automation platform.
This platform will power the key processes in Human Resources and Finance.

The Sr. Workday Engineer - Automation, is a member of the Integration/Automation team at ServiceTitan. In this role, you will support the cross-functional teams by serving as a technical resource for the Workday HCM, Finance, Tax and Payroll. You will design, develop and maintain inbound and outbound Enterprise Systems integrations. In addition, with your technical expertise, you will collaborate with functional leads and analysts to develop advanced reports, complementing their efforts and enhancing our overall reporting capabilities.

The ideal candidate will have prior Workday technical experience and prior software programming experience.

What you'll do:

• Lead the research, design, development, testing, and delivery of new Workday and third-party systems integrations

• Collaborate with business stakeholders and vendors to develop technical solution design to support business processes

• Collaborate with HR, Finance & IT counterparts to understand the business problems and build efficient solutions using the Workday platform, middleware tools and the related capabilities of source and target systems

• Create technical design specs, perform unit & system integration testing, deploy and support of all Workday and third-party system integrations

• Configure and develop technical integrations using Workday Studio, Workato, Zapier, Workday RaaS Integrations, Enterprise Interface Builder (EIB), Complex Calculated Fields, Web Services, Workday Custom Reports, Web Services, XSLT, and xPath

• Collaborate with stakeholders to assess document requirements, review design, and define functional specifications

• Manage Workday Integration analysis, system configurations, and deployment to production

• Lead integration projects with third-party vendors from discovery, design, development, testing and implementation

• Identify, assess, and solve complex business problems for integrating the Workday cloud application with external applications across a wide array of HCM and Financial functional areas

• Responsible for timely identification and escalation of risks and development of alternative technical and functional approaches when necessary

• Create detailed integration specifications, field mappings, and designs to support the entire integration deployment life-cycle

• Research integration failures, perform root cause analyses, and report back to management and business leaders

• Collaborate with functional leads, analysts, and system administrators on system operations, security, business processes and how it relates to integrations

• Assist functional leads in configuring complex business processes, including building calculated fields and advanced routing rules

• Assume additional responsibilities as required

What you'll bring:

• Bachelor's degree or equivalent

• Minimum 7+ years of Workday HCM, Payroll & Finance Integrations experience

• Strong working knowledge of Workday Studio Development

• Strong working knowledge of Workday EIB, RaaS, and Web Services

• Strong working knowledge of SOAP, REST, XML and XSLT, Java

• Must have expertise in EIB , Report Writer , Business Intelligence and Reporting Tools (BIRT) & Cloud Connect"

• Workday integrations experience required with a good understanding of integration design and testing concepts and integration frameworks (e.g., middleware, transformation logic)

• Knowledge of all phases of system development lifecycle, including production support.

• Strong analytical skills, problem solving and troubleshooting abilities

• Excellent written and verbal communication with a focus on documentation, and interpersonal skills

• Ability to work independently as well as in a team environment

• Highly organized with the ability to multi-task and prioritize effectively while demonstrating a sense of urgency

• Having experience in middleware tools such as Workato, Zapier, Mulesoft is a plus.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.