People Business Partner

Ready to be a Titan?
We’re looking for a contract People Business Partner to build and drive scalable solutions that support business objectives within our G&A teams. This role is critical in executing our people initiatives, coaching managers, and working cross-functionally within the People Operations team to drive successful programs. In this role, you’ll work closely with leadership as a strategic partner and trusted advisor and balance organizational and employee needs. We are looking for someone who has been exposed to scaling teams in a fast-paced environment while touching each step of the employee lifecycle. This position will play a crucial role serving as a key business partner to work on talent opportunities and tackle challenges while paving the way for best-in-class employee experience processes and practices.

What you'll do:

• Provide strategic thought partnership and coaching to our leaders in leading and scaling high performing, ambitious teams.

• Coach and advise across all levels of the organization on a variety of components impacting employee experience, including performance management, people and team dynamics, rewards and recognition, and employee relations concerns.

• Build relationships while modeling and inspiring a culture of mutual accountability, constructive collaboration, and high quality execution.

• Have a key role in organizational-wide initiatives and projects, including workforce planning, and organizational effectiveness.

• Partner with leaders to help forecast headcount needs and collaborate with recruiting to ensure we hire the right talent.

• Lead and execute business practice/work process improvements to identify opportunities for leveraging and deploying our talent and ensure people-related initiatives have ROI that add to organizational value and output.

• Collaborate and partner with the broader People Ops team to roll out all key people processes around compensation reviews, DEI, benefits, and learning & development programs.

• Be a trusted advisor and partner to ServiceTitan leaders on all people-related matters.

What you'll need:

• 5+ years of HR business experience, ideally with at least 4+ years of experience as a strategic HR business partner in a fast-paced scaling environment.

• Well-rounded experience with a variety of HR disciplines such as employee relations, organizational design, performance management, and talent development.

• An ability to coach and influence leaders and employees.

• A deep level of curiosity and strong business acumen to be able to proactively connect the dots and make sound decisions using great judgment.

• Comfort in navigating complex situations and operating in a fast-paced, sometimes ambiguous environment..

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.