Critical Facilities Controls Support Engineer

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies.

Requirements

• Support the deployment of data center control and monitoring systems during construction and commissioning (L1-L5) activities under the guidance of senior controls personnel.
• Assist with validation and documentation of controls and monitoring systems, performance, ensuring deliverables are complete, accurate, and suitable for handover to Operations.
• Provide technical support related to building operations, mechanical and electrical plant controls, BMS/EPMS systems, and associated field devices.
• Execute point-to-point verification, software logic checks, and graphics testing to confirm operability, compatibility, and alignment with design intent.
• Support troubleshooting and resolution of controls-related operational issues, including Loss of Visibility (LOV), Loss of Resilience (LOR), and other events impacting operations, in accordance with defined Service Level Agreements (SLAs).
• Collaborate with Operations, Development, Operations Engineering, and vendor teams to identify defects, document findings, and support corrective actions.
• Contribute to continuous improvement efforts by identifying recurring issues, documenting lessons learned, and suggesting enhancements to controls systems or procedures.
• Maintain accurate and timely documentation, including test results, commissioning records, as-built updates, and operational reference materials.