SeatGeekSE

Engineering Manager, Marketplace Discovery

We believe live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude, we’re simplifying and modernizing the ticketing industry.

SeatGeek

Employee count: 501-1000

Salary: 160k-250k USD

United States only
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SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

We are looking for an Engineering Manager who can help us scale up our development operation and empower our engineering teams. As we grow, the scale of our technical challenges - and their effect on our customers - continue to increase. We want to continue to build the best product and team we can.

As an Engineering Manager for the Marketplace Discovery team, you will lead a team of skilled engineers responsible for the initial stages of our customer's journey, from product discovery to consideration. You will collaborate with cross-functional teams to design and implement features that enhance the user experience and drive customer acquisition and engagement.

What you'll do

  • Manage a team of cross functional engineers (backend frontend, multiple platforms) to develop and maintain features for the top of the funnel, including product search, recommendations, and personalized content
  • Work closely with Product to design and develop product enhancements and value for both fans and enterprise customers - including prioritization and planning cycles
  • Guide the team to improve operational and engineering best practices to keep our development machine humming
  • Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports
  • Play an active role in our recruiting process, helping us to grow our engineering team in any way you can
  • Perform code reviews and provide technical and design feedback to the team
  • Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization

What you have

  • 5+ years as an engineer in a role that was mostly about writing code
  • 2+ years of experience as an engineering manager of productive, motivated teams
  • A foundation of technical excellence that your team can look up to
  • Knowledge of the technology industry to help your team make good tooling and framework decisions setting them up for success
  • An understanding of how to lead by setting context and facilitating collaboration between cross functional partners in product, design, engineering and leadership
  • Experience using data to identify opportunities, set priorities and make decisions
  • Experience with SEO and knowledge of common SEO factors and strategies that drive organic traffic to a website
  • Experience in digital marketing areas such as: email, search engine (SEM), social media, brand
  • Experience with various web analytics measurement methodologies and measurement platforms (Google Analytics, Search Console, SEO tools)

Our stack

You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language.

  • Languages: Python, Go, C#+.NET Core, Swift, Java\Kotlin, Javascript
  • Client Platforms: iOS, Android, Web (Desktop\Mobile)
  • Technologies: Contentful, Google Tag Manager
  • Datastores: Postgres, Redis, Elasticsearch
  • Cloud: AWS
  • Version control: Git (Gitlab)

Perks:

  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • A WFH stipend to support your home office setup
  • Flexible PTO
  • Up to 16 weeks of paid family leave
  • 401(k) matching program
  • Health, vision, dental, and life insurance
  • Annual subscriptions to Headspace, Ginger.io, and One Medical
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $160,000-$250,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.

To review our candidate privacy notice, click here.

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About the job

Apply before

Jul 01, 2024

Posted on

May 02, 2024

Job type

Full Time

Experience level

Manager

Salary

Salary: 160k-250k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About SeatGeek

Learn more about SeatGeek and their company culture.

View company profile

SeatGeek is the live entertainment platform that’s rethinking ticketing by caring more about fans, teams and venues. We're powering a new, open entertainment industry where fans have effortless access to experiences, and teams, venues and shows have seamless access to their audiences.

Trusted Consumer Marketplace

We make it easy for fans to buy tickets and attend events through industry-first features like Deal Score, our ticket-rating technology; Rally, our event experience platform; and SeatGeek Swaps, the first return policy offered by a major ticketer. These features and more have made us the highest rated and most trusted ticketer.

Innovative Enterprise Ticketing Technology

Our enterprise ticketing software allows teams, venues and shows to efficiently grow their businesses while delivering the superior experience that all fans deserve. We’re proud to partner with some of the most recognized names in the world across sports and entertainment since launching in 2016.

Our core values

  • Start with fans: When fans win, everyone wins…and for too long fans have lost. We challenge ourselves, our partners and our industry to start with fans, and let everything else follow from there.

  • Be humbold: We're bold, but humble. We believe we can come up with better ways of doing things through fresher thinking, without being jerks in the process. We're brave enough both to go all-in and also to admit when we're wrong.

  • Pull back the curtains: We put outsized focus on building the most talented team possible. Exceptional people enabled with context do incredible work, so even when it's uncomfortable, we're over-the-top transparent with information.

  • Don't do bullsh*t work: If unchecked, every job results in too many hours spent on bullsh*t work. We design how we work to spend the most time doing rather than preparing to do. Speed compounds; the fastest to innovate, win.

  • Stack the lineup: Our team is our biggest unfair advantage, and the best teams bring together different backgrounds and experiences. We attract exceptional people who are as diverse as the events we ticket, and strive to create an environment where everyone belongs and maximizes their potential.

  • Play long ball: We take big bets on the future. Often we won't know if those bets are successful for months, or even years. Some will fail. Betting on the future means we aren't wholly focused on success today. We're willing to take those risks because they enable the outsized payoffs that change how fans experience live entertainment.

Employee benefits

Learn about the employee benefits and perks provided at SeatGeek.

View benefits

Life insurance

Life insurance so you don't have to worry.

Home office budget

A WFH stipend to support your home office setup.

Equity benefits

Equity stake, so you are rewarded for your best work.

Healthcare benefits

We provide access to high-quality health insurance coverage.

View SeatGeek's employee benefits
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