Integrated Product Support Manager

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At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

In this position, the Integrated Product Support Manager (IPSM) will be directly supporting the various aspects of the Defense Logistics Agency (DLA) Supplier Initiated Ordering (SIO) Program. Managing internal & external customer expectations, item deliverables and schedule, cold part restarts, engineering support. The IPSM will also support business pursuit and capture, product support, contract support, and transition out of production for a program into a support program. Must be able to coordinate activities across the Collins Aerospace, After Market shared business model; Engineering, Manufacturing, Marketing, Sales, and Service functions as required. Understand and participate in modeling for spares analysis, cost reduction and continuous improvement initiatives (CORE).

*Position is remote; however, if you live within a reasonable commute of the Rockford, IL or Cedar Rapids, IA Collins sites, your manager will discuss whether there is a degree of onsite presence associated with this role.

What You Will Do

• Single point of contact for DLA Aviation.

• Host regular meetings with the cross-functional teams to set priorities, status action items, and provide real-time updates to the customer.

• Prepare and deliver the monthly status CDRL to the DLA Contracting Officer.

• Serve as an overall process flow expert and will be responsible for cost account managing.

• Maintaining and managing all metrics and supply chain management support associated with the program, overseeing the assessment of engineering drawings, tooling requirements for production, obsolescence health, material tracking, ensuring a timely program set up, and managing all team members in the execution of the program.

• Works directly with Production and Engineering to ensure focus is given to the highest priority part numbers.

• Analyze DLA demand history and monitor DLA's inventory posture to develop the monthly replenishment forecast and notify DLA of any support gaps in its asset position.

• Compile data required for monthly reports and ensuring documentation accuracy from the various reporting entities.

Qualifications You Must Have

• A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.

• Experience with SAP and Microsoft Excel.

Qualifications We Prefer

• DLA and/or Material Support experience.

• Direct experience with Statements of Work (SOW).

• Direct experience using the SOW for development of the Work Breakdown Structure (WBS).

• Direct experience with Bid Master Web (BMW) as the Bid provider.

• Experience with customer negotiations.

• Direct Experience with presenting information to customers (metrics / action log).

• Previous expereince with Power & Controls tools and reports.

• Leading and/or working with a cross-functional team / project management experience.

• APICS certification would be very good, otherwise inventory forecasting experience (piece parts).

• Financial forecasting.

Role Type

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

What We Offer

Some of our competitive benefits package includes: 

• Medical, dental, and vision insurance.

• Three weeks of vacation for newly hired employees.

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.

• Tuition reimbursement program.

• Student Loan Repayment Program.

• Life insurance and disability coverage.

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

• Birth, adoption, parental leave benefits.

• Ovia Health, fertility, and family planning.

• Adoption Assistance.         

• Autism Benefit.

• Employee Assistance Plan, including up to 10 free counseling sessions.

• Healthy You Incentives, wellness rewards program.

• Doctor on Demand, virtual doctor visits.

• Bright Horizons, child and elder care services.

• Teladoc Medical Experts, second opinion program.

• And more! 

Learn More and Apply Now!

Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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