Revenue Cycle Management (RCM) Analyst

Rockstar is recruiting for a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. This client connects clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.

About the Client

Sailor Health is a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. They connect clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.

Role Overview

The client is seeking a detail-oriented RCM Analyst to manage and optimize their revenue cycle processes. This role is central to ensuring accurate and timely claim submissions, resolving denials, and maintaining a smooth flow of billing data between their EHR (Healthie) and clearinghouse (Office Ally). The ideal candidate is self-driven, highly analytical, and thrives in a fast-paced environment with lots of moving pieces.

Key Responsibilities

• Prepare, submit, and track insurance claims via Office Ally for services documented in Healthie
• Monitor claim status, correct errors, and follow up proactively to ensure prompt payment
• Analyze and resolve claim denials and rejections, coordinating with clinicians when needed
• Manage payer enrollments and credentialing data accuracy in EHR and clearinghouse systems
• Maintain clean and up-to-date patient insurance and billing records
• Prepare regular reports on claim status, aging, denial trends, and reimbursement performance
• Create and maintain spreadsheets and pivot tables in Excel to support revenue analysis and workflow tracking
• Collaborate closely with clinical operations to ensure documentation and coding compliance
• Continuously identify and recommend improvements to billing workflows and documentation processes

Qualifications

• 2+ years of experience in medical billing, revenue cycle management, or healthcare finance
• Experience working with behavioral health or telehealth organizations strongly preferred
• Familiarity with Medicare billing requirements is a significant plus
• Proficient in Office Ally and/or similar clearinghouses, and EHR platforms (Healthie preferred)
• Advanced Excel skills, including pivot tables and advanced formulas
• Exceptionally detail-oriented, organized, and thorough
• Strong communication skills and ability to collaborate across clinical and operational teams
• Comfortable working in a fully remote, fast-growing startup environment

Why Join Them?

• Help build the operational backbone of a mission-driven healthcare startup
• Work alongside a dedicated team of professionals improving access to geriatric mental health care

- Competitive compensation and benefits

• Opportunity for growth and expanded responsibility as the company scales