rockITdata is a distinguished IT consulting and professional services firm that specializes in delivering innovative solutions to both government and commercial sectors. As a certified Woman-Owned, Minority-Owned, and Service-Disabled Veteran-Owned Small Business (SDVOSB), the company is committed to driving efficiency, reducing costs, and achieving superior business outcomes for its clients. This is accomplished through the strategic implementation of cutting-edge technologies, with a primary focus on cloud-based platforms, artificial intelligence (AI), and machine learning (ML). The firm possesses deep expertise in Amazon Web Services (AWS) and Salesforce, holding an AWS Advanced Tier Partner and Public Sector Service Provider status. Their core offerings revolve around modernizing customer experiences, particularly through their proprietary contact center as a service (CCaaS) solution, rockITCX, which is built on AWS and integrates seamlessly with CRM systems like Salesforce.
Founded on the principle of making the transition to the cloud simpler and faster, rockITdata provides a comprehensive suite of services. These include management consulting, where they offer advisory services for organizational transformation and operational excellence, and IT transformation, which covers application lifecycle management, systems integration, and IT infrastructure management. The company's AI, Data & Analytics practice focuses on deploying advanced analytics, data engineering for warehousing and real-time processing, and ensuring data quality and security. Furthermore, rockITdata offers robust mission support and staffing services, providing the right talent with the right technological skills to meet client needs. Their dual-use technology approach allows them to leverage commercially tested innovations for government applications, ensuring predictable and measurable impact. The company's culture is defined by a set of guiding principles that empower its people and foster an entrepreneurial mindset.