Senior Business Operations & Compliance Manager (80-100K, Remote, Share Options)

Type: Full time

Salary: £80-100K

Location: Remote (work from anywhere within at least +/- 2 hours of UK time)

👋 Meet The Guru

Resource Guru is a blissfully simple scheduling tool that helps busy teams stay on track.

We boost efficiency, improve resource utilisation, and increase project profitability - while promoting a healthy work/life balance.

We’re proud to be one of the leaders in our category, trusted by customers in over 100 countries - including top creative agencies like Publicis, TBWA, Grey, BBH, and M&C Saatchi, as well as household names like NASA, Accenture, CNN, Kraft Heinz, and the NHS. They rely on Resource Guru to manage one of their most valuable assets - their people’s time.

We’re a small, fully remote team based across the UK and Europe. We collaborate mainly via Slack, with occasional meetups to connect, plan, and celebrate. See if this is the right place for you.

⭐️ The Role

This is a varied and hands-on role for someone who enjoys solving problems, improving processes, and making things run smoothly behind the scenes. You’ll wear many hats—spanning compliance, IT/security access, vendor coordination, legal ops, and other operational needs.

You’ll report directly to Andrew Rogoff, one of our co-founders, and work closely with other team leads across the business.

We’re also looking for someone who can support Revenue Operations on an interim basis, helping to bring consistency and visibility to our sales and marketing funnel. This might involve maintaining our CRM (HubSpot), building basic reports, and collaborating with the founders and GTM leads to improve forecasting and attribution.

We understand this may not be your primary background—and we’re happy to support learning in this area. Over time, as we scale, these responsibilities may shift to a dedicated RevOps hire.

We’re looking for someone comfortable with ambiguity, eager to learn, and willing to take initiative. You don’t need to be an expert in everything—but you do need to be a quick study who can figure things out, take ownership, and see things through.

🤝 What You’ll Be Doing

Your day-to-day could include (not an exhaustive list):

• Supporting our efforts to maintain compliance with GDPR, SOC 2, and related frameworks (with help from external vendors).
• Managing customer security questionnaires and coordinating with internal stakeholders to complete them.
• Liaising with our legal counsel on contracts, policies, and compliance matters.
• Working with People Ops on HR and disciplinary-related issues.
• Managing employee onboarding and offboarding from a systems perspective (access, permissions, documentation).
• Ensuring PII and access controls are handled appropriately across tools
• Helping maintain vendor documentation (DPAs, SCCs, TIAs, etc.).
• Handling ad hoc IT and systems tasks (e.g. setting up email accounts or access for third parties).
• Taking on operational projects across legal, HR, finance, or product—whatever needs doing.
• Using AI tools (e.g. ChatGPT, HubSpot AI features) to help with documentation, reporting, and admin tasks.
• Reviewing and interpreting monthly management accounts provided by our accountant - spotting anomalies, tracking spending trends, and supporting cost awareness across the business (in collaboration with founders).
• Collaborating with our founders and GTM team to support revenue operations, including:
• Maintaining our CRM (HubSpot).
• Creating or cleaning up reports and dashboards.
• Assisting with attribution, pipeline tracking, and basic forecasting.
• Helping standardise processes across sales and marketing.

💎 What We’re Looking For

• Experience in operations, compliance, IT coordination, or legal/business support roles (in a startup or tech environment preferred).
• Comfortable using AI tools to speed up writing, summarising, and operational workflows.
• Exceptional written and verbal English skills; able to communicate clearly and confidently across technical and non-technical teams.
• Familiarity with GDPR, SOC 2, or SaaS security principles is a bonus.
• Enjoys the pace and variety of startup life—comfortable switching contexts and figuring things out without rigid structures.
• A safe pair of hands!
• Comfortable working in a remote, async-first environment—able to manage your own time, communicate clearly, and stay self-directed.
• Strong organisational and follow-through skills.
• Comfortable working across tools like Google Workspace, Slack, Trello, and CRM systems (HubSpot or similar).
• Experience with HubSpot or CRM reporting is helpful—but not essential if you’re open to learning.

🤝 Why You Might Love It Here

• You’ll get autonomy and trust to own your domain.
• You’ll shape and improve the inner workings of a growing SaaS business.
• You’ll work closely with experienced founders and a supportive, friendly team.
• We embrace AI tools to work smarter, not harder—whether it’s drafting a doc, cleaning data, or speeding up research.
• We’re remote-friendly, flexible, and believe work should support your life—not consume it.
• You’ll have the opportunity to grow your skills across legal, compliance, IT, and revenue operations.
• We value a focused workplace free from political agendas and culture wars—where we prioritise great work, happy customers, and shared success.

✅ Our Interview Process

• Meet with Meredith (Talent/People Ops): 25-30m video call. Meredith will tell you a bit more about what it’s like to be on Team Guru. Please come prepared with any questions about our company ways of working or team structure.
• Meet with Andrew (cofounder): 45-60m video call. This will follow a typical interview format with an opportunity for you to ask questions and learn more about the role.
• Meet with Percy (cofounder): 45-60m video call. This will follow a typical interview format with an opportunity for you to ask questions and learn more about the role.
• Reference checks
• Offer! ✨

⭐️ What We’re Offering

• A great salary
• Stock options
• Work from anywhere you like (within at least +/- 2 hours of UK time) - co-working space will be provided if necessary
• 30 days paid holiday + Dec 24 - Jan 1 company holiday
• Birthday off + house move day off
• Flexible hours
• Annual training and conference allowance - £3,000
• A home office equipment contribution upon joining (then every 3 years) - £1,000
• Budget to visit local or international colleagues
• Monthly health & wellbeing contribution - to be used as you see fit - £100
• Pension contribution
• International travel - We host Guru Gatherings where we all get a chance to see each other in HD 🌎 Past locations have included Budapest, Dublin, London, Barcelona and Cape Town. Read more about our most recent trip here