Account Manager, SMB - AMER

Account Manager, SMB - AMER role at Remote: manage sales cycle, retain existing customers, identify new expansion opportunities, and execute upsell and cross-sell strategies.

Requirements

• Demonstrated ability in retaining and growing existing accounts, driving net new expansion bookings as well as upselling/cross selling opportunities within customer accounts
• Success in building key customer relationships across different levels of personas, including key decision makers, champions and C-level stakeholders to be able to drive successful client outcomes, grow accounts and drive revenue outcomes
• Proactive communication with key customer contacts and advocates to understand their needs, build a strategic roadmap and solicit feedback on our products and services to improve their experience with Remote
• Ability to create and execute sales motion and tactics to consistently grow revenue per account
• Able to create, execute and adapt proactive client strategies to achieve goals
• Confidently develop pipeline, forecast outcomes and provide accurate reporting data
• Strong knowledge of sales processes
• Ability to learn complex product solutions and eager to constantly develop new skills and competencies
• Understanding of Remote’s services and its position in the industry

Benefits

• Flexible paid time off
• Flexible working hours
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces