Head of Strategy (f/m/x)

Do you want to use your passion and talent to make consumption more sustainable?

We're Europe's fastest-growing marketplace for refurbished products, empowering customers to acquire items up to 40% cheaper while making a substantial impact on reducing CO2 emissions compared to buying new devices.

Since our launch in February 2017, we grew to more than 300 employees and expanded across the European region. Throughout this journey, we've successfully concluded three substantial funding rounds, selling hundreds of thousands of products. Thanks to our team's efforts, we were recognized as the Top Employer in the DACH region (2023 and 2024) by Kununu and secured the title of an ACM Preferred Employer (2023).

We are currently looking for a Head of Strategy (f/m/x) to join our team. This role will play a vital part in leading strategic areas for our business and realizing high-impact cross-company projects.

WHO YOU ARE

• You have at least 5 years of experience in consulting (McKinsey, BCG, Bain), e-commerce or another fast-paced environment
• You have worked within or with e-commerce players before
• You have people leadership experience, and have successfully developed people and brought out their best potential
• You are a highly strategic thinker, have excellent analytical skills and an outstanding track record of working with cross-functional teams
• You have excellent verbal and written communication skills
• You are ambitious about growing with us and advancing our mission

WHAT YOU'LL DO

• Directly report to the Chief Strategy Officer and work with her on company strategy development and execution through OKRs
• Lead and develop our Customer Happiness function and team
• Set-up and drive strategic projects independently and cross-functionally
• Identify improvement areas for the company and work with c-level and other teams to realize these

ADDITIONAL FACTORS WE APPRECIATE

• You have gained experience with marketplaces or the refurbished industry before

WHY YOU WILL ENJOY WORKING WITH US

Our Culture and Values:

• Decisions should be made based on facts and not by hierarchy levels? We sure think so!
• We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.
• You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!
• No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!

Personal & Professional Development:

• You can take unlimited number of trainings we are offering you through LinkedIn learning.
• Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.

Flexibility:

• We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.
• Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee & drinks in the office 😊

…and much more! See https://careers.refurbed.com/ for further insights!