Specialist Claims - Bulgaria (m/f/d)

Willkommen bei Real Garant

Deine Aufgaben im Team:

• Finding solutions together: you are the first point of contact for technical warranty cases - both by phone and in writing
• Analytical and precise: with your technical knowledge, you verify the reliability of the damage data submitted and independently assess the warranty claim
• Coordinating the process: You coordinate the work with our external partners, such as expert assessors, and ensure that everything runs smoothly
• Cost tracking: With your eye for detail, you monitor compliance with the contractual terms and ensure transparency in cost control
• Expert communication: Whether it's with garages, manufacturers, expert assessors or warranty recipients - you keep all stakeholders informed and are a reliable contact for them

Das wünschen wir uns von dir:

• Passion for technology: you have a technical degree in the automotive industry, e.g. mechatronics or automotive engineering, and are ready to use your expertise for the benefit of our customers
• Service is in your blood: you have professional experience in a customer-oriented environment - e.g. as a service consultant - you know how to convince customers and provide excellent service
• Autonomy and quality: you work in a structured, independent way and strive for high quality
• Communication and negotiation skills: you like to communicate with people, you are able to defend your positions when necessary and always find the right tone in your communication
• Language skills: you are fluent in written and spoken English or German, which you will use on a daily basis when communicating with colleagues and partners

Was wir dir bieten:

• Office instead of garage: change from working in the garage to working in the office
• Your start at Real Garant: a comprehensive induction programme to help you make a smooth transition to working in the office/from home
• Security: as part of the Zurich Insurance Group, you benefit from the security of a stable corporate structure
• Our corporate culture: at Real Garant, you can expect a relaxed working environment, mutual support and plenty of opportunities to realise your ideas.
• Training and development: We support your potential through targeted training opportunities aimed at personal and professional development so you can grow with us (minimum 15 hours per year)
• Work-life balance: We offer you flexible working hours, fully remote working (Home-Office), with one to two visits per year to the head office in Vienna or another branch of the company, 25 days paid annual leave + 1 day off per 31. December and many other benefits.

Wir freuen uns darauf, dich kennenzulernen:

Über uns

Wir glauben fest daran, dass der Schlüssel zum Erfolg in einem starken Teamzusammenhalt liegt, der von gegenseitiger Wertschätzung, Respekt und einem gemeinsamem Erfolgsfokus geprägt ist. Gemeinsam gestalten wir nicht nur die Zukunft der Kundenbindung in der Automobilbranche, sondern auch eine Arbeitswelt, in der jeder Mitarbeitende zählt und in seiner Individualität gesehen und wertgeschätzt wird. Bewirb dich jetzt und starte deine Karriere bei Real Garant - denn hier zählst du als Mensch!

Wie unsere Kolleginnen und Kollegen Real Garant bewerten findest du hier.