RainFocus hiring Business Systems Intern • Remote (Work from Home) | Himalayas
RainFocusRA

Business Systems Intern

RainFocus is the next-generation event marketing platform built to capture and analyze unprecedented amounts of first-party data for exceptional events and optimized engagement throughout the customer journey.

RainFocus

Employee count: 201-500

United States only
RainFocus, one of the most innovative software companies, is in search of an exceptional HR Associate Intern.

About RainFocus

RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.

About the Role

The Summer Intern will play a key role in supporting the team's efforts to maintain and improve the health and efficiency of our business systems. This internship offers a unique opportunity to gain hands-on experience in operational analysis, solution investigation, and process improvement within a dynamic business environment. The intern will work closely with experienced team members to assess operational tasks.

Essential Responsibilites

  • Analyze and document existing operational tasks related to the maintenance and upkeep of business systems.
  • Evaluate the efficiency and effectiveness of current processes.
  • Assist in identifying areas for potential automation or optimization.
  • Research and investigate various observability tools and techniques to enhance system monitoring and failure detection.
  • Assist in the implementation and configuration of observability solutions. This might be too much in the timeframe.
  • Monitor system processes to ensure they run as expected and identify any anomalies or failures.
  • Help to create dashboards or reports to show system health.
  • Gather data and insights from operational assessments and observability investigations.
  • Develop and present recommendations for process improvements to enhance system reliability and efficiency.
  • Assist in the documentation of new processes and procedures.

Qualifications

  • Currently enrolled in a Bachelor's or Master's degree program in Computer Science, Information Systems, Business Administration, or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic understanding of business processes and systems.
  • Basic understanding of data analysis.
  • Familiarity with monitoring tools is a plus.
  • Familiarity with scripting languages like python is a plus.
  • Ability to learn new technology quickly.

Why work at RainFocus?

At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!

About the job

Apply before

Posted on

Job type

Intern

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About RainFocus

Learn more about RainFocus and their company culture.

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RainFocus is the next-generation event marketing platform built to capture and analyze unprecedented amounts of first-party data for exceptional events and optimized engagement throughout the customer journey. RainFocus powers flawless experiences with secure, scalable solutions to support the entire event lifecycle. The platform integrates with sales and marketing technologies, simplifying event registration, content management, and exhibitor activation across in-person, virtual, and hybrid experiences, all from a single dashboard. Leveraging real-time data, RainFocus provides actionable insights to drive personalization, accelerate qualification and lead conversion, and close deals.

Purpose

We accelerate business relationships

Vision

We optimize engagement throughout the customer journey

Mission

We are the platform that orchestrates the event channel within marketing

Our Story

RainFocus was established in 2013 to simplify event success and accelerate business relationships. After decades of struggling with other companies' pieced-together systems and complicated data silos, our founder built a single platform that uses event data to boost business performance. Because RainFocus was created by seasoned event industry experts, we quickly attracted the attention of the world's most innovative companies.

In 2016, after powering some of the most renowned events, including Oracle Openworld, VMworld, and Cisco Live, we proved that one platform could accommodate the variety of requirements needed to run even the most complex events. Over the years, we continued to enhance our platform to further simplify event registration, content management, exhibitor activation, virtual delivery, and on-site experiences. We optimize live and on-demand content to create memorable attendee experiences.

Today, the platform is used by leading Fortune 1000 companies to manage hundreds of events of all types and sizes. With an impressive client list and a Series C funding round in September 2021 led by KKR and existing investor JMI Equity, RainFocus continues to change the event marketing industry — one successful event after the next.

Employee benefits

Learn about the employee benefits and perks provided at RainFocus.

View benefits

Healthcare benefits

Medical, dental, and vision insurance.

Retirement benefits

401(k) to help you invest in your future.

Community service opportunities

Helping our community is part of our mission.

Trip experience

We want you to experience the world outside of our community.

View RainFocus's employee benefits
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RainFocus

Company size

201-500 employees

Founded in

2013

Chief executive officer

JR Sherman

View company profile

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