India onlySite Reliability Engineer IV-IN
Location: Remote (Work From Home)
We are expanding our team of motivated site reliability engineers with a proven track record of delivering a best-in-class DBaSS platform – RXDB. You will have the opportunity to work with a strong team of engineers working on large-scale distributed enterprise systems. You will design, implement, and support complex architectural design of hardware, software, and networking systems.
Primary Responsibility
SRE team provides the highest-level reliability to our customers and platform. You will drive improvement through automation and best practices. This includes responding to, mitigating, investigating, and escalating incidents when they occur. You will be responsible for stepping above the day-to-day support, for synthesizing patterns of problems and business needs to the engineering teams. You will be responsible for ensuring that service operations over time are improving to enhance our business effectiveness.
You will
- Ensure completeness of the technical infrastructure to support system performance
- Work on deployment of hundreds of servers to various data center locations
- Stay up to date with emerging technologies and trends in the enterprise hardware, infrastructure and networking industry
- Partner with the application engineering team to ensure the stability and performance of our technology solutions
- Continuous identification of problems in the technology stack and processes and their corresponding burndown
- Follow and execute Rackspace change management processes
- Participate in systems/code reviews and design sessions
- Contribute to and organize central store of knowledge
- Take full ownership of product life cycle
- Participate in on-call rotation
Experience/Education
- Bachelor’s degree in Computer Science or equivalent experience
- 12+ years of experience as a Site Reliability Engineer on prem
- Strong experience in Python
- Strong experience in one or more of: Ansible, Chef, or Salt
- Experience with cloud service providers (AWS, GCP, Azure, etc.)
- Strong experience working with Unix/Linux systems from kernel to shell and beyond, with experience working with system libraries, file systems, and client-server protocols. Networking: e.g. TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, SDN, OSI layers, and load balancing.
- Experience in designing, analyzing, and troubleshooting large-scale on-premise distributed systems.
- Strong knowledge of operating systems fundamentals.
- Strong experience designing complex SaaS applications for cloud reliability and scalability.
- Strong experience with cloud infrastructure automation and CI/CD pipeline design.
- Expertise in operational monitoring and management tools (Sensu, Prometheus, Grafana, etc.).
- Intermediate written verbal communication skills, both highly technical and non-technical.
- Ability to work closely with non-technical stakeholders and executives.
- Systematic problem-solving approach coupled with a strong sense of ownership and drive.
- RHCE Preferred.
Nice to Have Knowledge/Skills/Ability
- Experience working with Object Storage systems at Petabyte scale.
- Experience using and managing one or more relational databases (e.g. MySQL).
- Experience with non-relational databases (preferably Redis, Mongo)
- Experience with Docker and container management systems (Swarm, Kubernetes, OpenShift, etc.)
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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