India onlyThe Azure DataOpsLeadwillbe responsible for leading the operational delivery, automation, and governance of Azure-based data platforms for enterprise clients. This role involves managing L1/L2/L3 operations, driving proactive monitoring, ensuring SLA adherence, and enabling seamless collaboration between Data Engineering, Cloud, and Business teams.
The ideal candidate combines hands-on Azure Data Platform expertise, strong DataOps process management, and team leadership skills to ensure operational excellence, cost optimization, and continuous improvement across customer environments.
Key Responsibilities
- Lead and manage theAzure DataOps function, ensuring smooth daily operations, incident resolution, and performance stability across production data platforms.
- Overseedata pipeline orchestration and automationusingAzure Data Factory (ADF), Synapse Analytics, Databricks, and Logic Apps.
- ImplementCI/CD pipelinesfor data workflows usingAzure DevOpsor equivalent automation tools.
- Driveincident, problem, change, and request managementprocesses aligned withITIL best practices.
- Coordinate with L1/L2 support teams for escalations, RCA preparation, and client communication.
- Maintain governance fordata quality, access control, and complianceusingAzure Purview,Key Vault, andRBAC.
- Collaborate with Data Architects and Cloud Engineers to designscalable, resilient, and cost-efficientAzure data solutions.
- Ensure24/7 operational readinessthrough proactive alert monitoring, performance tuning, and preventive maintenance.
- Contribute toautomation initiativesusingPowerShell, Python, or ARM templatesto reduce manual efforts and improve system reliability.
- Partner with customer stakeholders to report onSLAs, KPIs, RCA summaries, and provide technical recommendations for improvement.
- Support onboarding and knowledge transition for new clients and ensure documentation consistency across environments.
- Mentor and upskill theDataOps L1/L2 teams, fostering a culture of ownership, accountability, and process discipline.
Required Skills & Experience
- 8–12 yearsof total IT experience with at least3–5 years in Azure DataOps or Data Engineering leadership.
- Hands-on expertise with keyAzure Data Services, including:
- Azure Data Factory (ADF)
- Azure Synapse Analytics
- Azure Databricks
- Azure SQL Database / SQL Managed Instance
- Azure Data Lake Storage Gen2 (ADLS)
- Strong understanding ofDataOps concepts
- Experience inmonitoring and alertingusingLog Analytics, Application Insights, and Azure Monitor.
- Working knowledge ofincident management, RCA documentation, and operational reporting.
- Strong analytical skills for troubleshooting performance issues and identifying optimization opportunities.
- Excellent communication and stakeholder management skills across global teams.
Preferred Qualifications
- Microsoft Certified:Azure Data Engineer Associate
- Proficiency across theAzure stack, including Azure SQL Database, Azure Key Vault, Azure Monitor, and Azure Event Hub.
- Experience withPower BI,DataBricks Notebooks, orML Opspipelines is a plus.
- Experience working inmanaged services environmentswith24/7 rotational support models.
Soft Skills
- Strong leadership with a proactive and analytical mindset.
- Effective communicator with the ability to manage global stakeholders.
- Team-oriented with a focus on mentoring and capability building.
- Process-driven approach with commitment to continuous improvement.
- Strong sense of accountability and delivery excellence.
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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