Pricing Operations Analyst

Overview

Quest Software is a global leader in data management, cybersecurity, and platform modernization solutions that solve some of the most common and most challenging IT problems. With more than 45,000 customers worldwide, including 90% of the Fortune 500, our software helps organizations manage complex hybrid environments, secure critical data, and ensure business resilience with a goal to deliver AI success for enterprises and public sector agencies.

The Product and Pricing Analyst plays a critical role in ensuring product data integrity across the organization. This position is responsible for the creation, maintenance, and adjustment of product SKUs. The analyst ensures data accuracy and consistency to support cross-functional teams, including Product Management, Sales, Operations, Support and Finance.

Responsibilities

-Cross-system data synchronization:

• Administer SKU and pricing data across SFDC and Oracle
• Cascade updates, additions, and deletions to maintain system alignment

-Pricing and Product Configuration:

• Create and manage price rules, product rules, discounting logic, and product setup
• Support complex use cases, including international uplifts and FX rate adjustments
• Maintain deep knowledge of product hierarchy, licensing models, and business unit offerings

-Escalation & Troubleshooting:

• Deliver responsive, hands-on support for product and pricing issues.
• Ensure SLA adherence and service excellence

-Data Analysis & Reporting:

• Extract and manipulate data from multiple systems to support SKU maintenance
• Leverage SFDC reporting tools for insights and operational accuracy
• Quarterly Pricebook & Pricelist Updates:
• Prepare, modify, and validate pricing data for quarterly updates
• Ensure Accuracy and readiness for downstream systems and stakeholders

Qualifications

• 2-3 years’ experience working in Salesforce and Oracle.
• Exceptional Microsoft Excel experience along with excellent written and verbal communication skills.
• Ability to adapt to a rapidly changing environment.

Company Overview

Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.

Why Quest

At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:

• Competitive pay, annual bonuses, and top-performer recognition.
• Comprehensive health, family, and retirement benefits.
• Flexible work options, generous PTO, and wellness programs.
• Professional growth through learning platforms, mentorship, and leadership programs.
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.

Come join us. For more information, visit us on the web at Quest Careers Innovate.Collaborate.Grow

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com.