United States onlyAbout CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com.
Values: 5CsCulligan as OneCustomers come firstCommitment to InnovationCourage to do what's rightConsistently deliver exceptional results
Responsibilities
- Handle complex billing matters in a fast paced, high volume environment
- Spreadsheet Billing
- Tracking completion (shared sheet)
- Overseeing team (issues, meetings w cust/CC, updating templates/spreadsheets)
- Daily BR (overseeing team)
- · nniv. Batches, scheduling BRs
- Monthly BR
- Coordinating with call team for batch schedule
- Coordinating with M&A for acquisition batches
- Print file
- Batch Review
- Batch Movements (autopay, acquisition, into normal population)
- Following email schedule during BR week
- Usage BR (EOM)
- Equipment purchases (EOM, run by D#)
- MTA (EOM)
- Intercompany accounts write-off (EOM)
- IT Coordination
- Testing (paper fee, late fee, scheduling BRs etc)
- Qinvoice/subscription billing issues
Qualifications
- Requires a high school diploma or its equivalent with 2-4 years of experience in the field or in a related area
- Familiar with standard concepts, practices, and procedures within a particular field
- Proficiency with Microsoft Office, particularly Excel
- Zuora experience a plus
- Strong Leadership skills a must
- Ability to take the Lead
- Solid team player with outstanding integrity
- Ability to work in a fast-paced, process-oriented, results-driven environment
- Strong work ethic
- Meticulous attention to detail
- Excellent communication (both written and verbal)
Employee Referral ProgramAt Quench, we understand that our greatest asset is our team members, and we value your support in helping us discover exceptional talent. That is why we are excited to introduce the new Quench Talent Referral Program – an innovative initiative designed to recognize and reward your contributions to our growing team. To learn more about this program please click the following link: https://onfirstup.com/Quench/quench/contents/36946818?tok=adda9212-c825-4dce-9271-d086ecfcc707_17847637
