Philippines onlyOverview
Drive innovation in cybersecurity, software development, and big data technology as part of our award-winning IT team. You can play a critical role as part of a global agile team for Bell Canada, Canada’s largest telco, media, and tech company. We know our success is fueled by our people, so we empower our Qmunity and provide a workplace where you can flourish and grow.
We offer premium benefits, including:
- Home-based Setup
- Miscellaneous allowances, performance-based bonus, and yearly increase
- HMO from day 1 for you + 2 free dependents
- 6 months paid maternity/ 15-days paternity leave
- Company-sponsored training and upskilling, and career growth opportunities!
Responsibilities
- Support the Delivery Customer Solutions Engineering Team during implementation of customer-centric solutions
- Co-ordinate with multiple Bell teams and customers to support installation of Voice and Data services
- Build knowledge of the specific products within their business group and understand how the critical end-to-end processes fit together
- Continually seek ways to improve internal processes - Identify problems and help solve them.
- Collect and provide customer information to assist internal Bell teams, such as Sales and Marketing
- Process the appropriate request forms related to both Bell network and customer network builds
- Identify revenue generating opportunities and communicate the opportunities to the Sales team
Qualifications
Core Competencies (Must-have Competencies)
- 3-5 years of experience with IP Networking
- 3-5 years of experience with network routing protocols such as: Firewall protocols and mechanisms, IP VPN, BGP, OSPF, DHCP, EIGRP, SIPT
- 3-5 years of experience in Hands on/Lab work completed in routing and switching
- Excellent organizational and time management skills, able to prioritize work task
- Strong interpersonal, teamwork and Leadership skill Bell Customer Interaction
Complementary Competencies (Good-to-have Competencies)
- Strong verbal and written communication skills
- Ability to learn and develop skills in a dynamic environment
- Ability to establish and maintain effective working relationships with a network of stakeholders
- Working knowledge of PC software and Microsoft Office (MS Excel & Word), PowerPoint and Visio knowledge is an asset
Educational Qualification
- Bachelor’s Degree
Work Conditions
- Work from Home
- Night Shift (9PM – 6AM MLA)
- Amenability to working on weekends if needed
If this role sounds exciting to you, click APPLY NOW!
