Quantrics Enterprises Inc.QI

Senior BI Campaign Analyst (Work from Home)

Quantrics Enterprises Inc. is a provider of IT development, customer service solutions, and shared services, primarily supporting Canada's leading telecommunications company. It operates as a subsidiary of Nordia and has a significant presence in the Philippines.

Quantrics Enterprises Inc.

Employee count: 5000+

Philippines only

Overview

Drive innovation in cybersecurity, software development, and big data technology as part of our award-winning IT team. You can play a critical role as part of a global agile team for Bell Canada, Canada’s largest telco, media, and tech company. We know our success is fueled by our people, so we empower our Qmunity and provide a workplace where you can flourish and grow.

We offer premium benefits, including:

  • Home-based Setup
  • Miscellaneous allowances, performance-based bonus, and yearly increase
  • HMO from day 1 for you + 2 free dependents
  • 6 months paid maternity/ 15-days paternity leave
  • Company-sponsored training and upskilling, and career growth opportunities!

Responsibilities

You will have an opportunity to:

• Collaborate with various team members to support the creation and deployment of marketing campaigns across multiple communication channels (SMS, Email, Direct Mail, etc.)• Work closely with other analysts to ensure marketing campaigns are setup with zero defects and deployed on time according to campaign schedules.• Utilise data analysis and validation skills to deliver accurate campaign lists to third party suppliers.• Monitor on-going campaigns to identify issues or failures and troubleshoot errors.• Perform customers data investigations using various data sources.• Work with the team to identify and resolve any data issues and improve existing data processes.• Identify opportunities to optimize campaign lists and existing list creation processes.

Qualifications

Core Competencies (Must-have Competencies)

  • 5+ years of experience in Data Analysis and Data Extraction.
  • Bachelor’s degree in Computer science, Statistics, Mathematics, or other quantitative discipline
  • At least 3+ years of hands-on experience with list creation using campaign management tools such as IBM Campaign (Unica).
  • Strong competency using SAS or SQL.
  • Knowledgeable with flow charts.
  • Excellent communication skills.
  • Able to work in a night shift schedule.

Complementary Competencies (Good-to-have Competencies)

  • Solid interpersonal skills and problem-solving skills with the proven ability to work with minimal guidance.
  • Highly organized with the proven ability to manage multiple assignments and work in a fast & agile paced environment.
  • Solid problem-solving skills and the ability to make sound decisions and recommendations.
  • Collaborative spirit to share learnings and knowledge with peers.
  • Strong analytical skills to be able to interpret data and generate insight and action.

Educational Qualification

  • Bachelor’s Degree

Work Conditions

  • Work from Home
  • Flexibility to work on Night Shift (9PM – 6AM MLA) and/or Early Day Shift (3AM - 12 PM MLA)

If this role sounds exciting to you, click APPLY NOW!

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Quantrics Enterprises Inc.

Learn more about Quantrics Enterprises Inc. and their company culture.

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Quantrics Enterprises, Inc. is a subsidiary of Nordia, which is Canada's largest provider of customer service solutions. Quantrics provides captive services in IT Development, technical and customer call centers, and shared services support for Canada's leading telecommunications provider. Established in Canada in January 2016, Quantrics opened its doors in Taytay, Rizal, Philippines, as a captive offshore business process outsourcing (BPO) contact center in August 2016. The company expanded its business model in 2017 to include IT development and shared services. Quantrics has positioned itself as more than a customer service champion, aiming to be a leading Digital Services and IT/Software Solutions Provider. The company emphasizes innovation and technological advancements, driven by the passion of its employees, referred to as the 'Qmunity'.

Quantrics focuses on fostering professional career growth and enabling employees to contribute to the global digital landscape. Initially centered on Customer Call Center Operations supporting Bell Media, Quantrics has broadened its scope to encompass Bell's shared services support and has diversified into IT and Software Development, including mobile app and web development, and blueprint programming. The company has received recognition as a top employer, including being rated by Glassdoor in its third year and acknowledged as a Wellness Company of the Year by Asia CEO Awards in 2021 and 2022. It also received the Best Company of the Year Outside NCR award from the International ICT Awards in 2022. Quantrics operates with a 'people-first' philosophy, prioritizing the needs and well-being of its employees, partners, and the Qmunity. This approach is reflected in their commitment to creating a positive work environment and their recognition programs. As of May 2025, Quantrics, along with Nordia, has rebranded to NQX, signifying a unified brand focused on customer experience and digital innovation. However, the existing digital presence under the quantrics.com domain still reflects the Quantrics brand and its established operations in the Philippines with sites in Taytay, San Mateo, and Naga.

Employee benefits

Learn about the employee benefits and perks provided at Quantrics Enterprises Inc..

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Yearly increase

Annual salary increase.

Flu Vaccination

Annual flu vaccination.

Optical Reimbursement

Reimbursement for optical expenses.

Home-based setup

Option for employees to work from home.

View Quantrics Enterprises Inc.'s employee benefits
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Quantrics Enterprises Inc.

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Quantrics Enterprises Inc. hiring Senior BI Campaign Analyst (Work from Home) • Remote (Work from Home) | Himalayas