Senior ERP Services Consultant (Manufacturing)

Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.

Job Description

QAD is extending our ERP Consulting Services team by seeking Senior ERP Services Consultants (Manufacturing) who have the skills, qualifications, and commitment to help us achieve this goal.

If you are looking to join an exceptional global consulting team of dedicated professionals driven by a desire to deliver business optimization to global man companies we welcome you to consider joining our team at QAD.

These positions are fully remote and based in Thailand.

What You’ll Do:

• Mentor junior consultants in their practice areas
• Work closely with other Consultants, Technical and Service Manager to ensure the business is stable and balanced across the practice and maintain technical excellence
• Create any supporting tools, templates or processes to support the service lines
• Possibly travel up to 70%
• Identify design, and implement creative business and technology solutions for clients across several key industries.
• Interact with clients to assess their business requirements and determine their software needs.
• AS-IS" study for intensive understanding of client's existing business processes.
• Map business requirements to analyze GAPS and propose business Process Re-Engineering.
• Document business requirements in a professional template [BPW/Blueprint] including work-flow diagrams that are complying with formatted Application Implementation methodology.
• Reconfirm the GAPS, configuration and customization requirements before freezing for the final build phase.
• Develop functional and technical specifications designs for functional and technical team for implementation perspective.
• Develop and execute implementation plans by configuring and customizing the ERP solutions as per the scope defined in the scope.
• Prepare & execute the Prototype plans with the client key process owners.
• Develop training documentation for key users including Instruction manuals, Training Outlines, Quick reference Guide, Assessments, Trainers Guides, etc.
• Provide training to key users in the classroom environment.
• Involve in usability testing & review User Acceptance Test plans for functional requirements.
• Communicate with client throughout the project implementation to manage client expectations, resolve issues, and provide project status.
• Validate the deliverables to ensure they are complied with the requirements.
• Assist in Project Sign Off & Go-Live Report preparation.
• Collaborated with Onsite & Offshore development and system design personnel to interpret functional responsibility and to implement the project successfully.
• Liaised between the client and technical team and other personnel to assist with the resolution of system issues.

Qualifications

• Bachelor's degree in computer science, information technology, or similar preferred.
• Specialization in business administration or a related field will be advantageous.
• A minimum of 5-8 years' experience as an ERP consultant (Manufacturing) in a similar industry.
• 5+ years full lifecycle software implementation experience
• Extensive knowledge of business processes, ERP concept
• Exceptional interpersonal, collaboration, and communication (Written and Oral) skills.
• Superb problem-solving and analytical abilities.
• Excellent time management and organizational skills.
• A strong knowledge of methodologies around ERP implementations.
• Stakeholder management skills.
• Excellent documentation skills.
• Excellent verbal and written communication skills in English and Thai (to handle enquiry from Thai speaking customers and document in Thai language).

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.