United States onlyPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.
Duties and Responsibilities
Serves as the primary client facing resource for day-to-day activities
Defines program scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
Effectively communicates program expectations to team members and stakeholders in a timely and clear fashion.
Liaises with program stakeholders on an ongoing basis.
Sets and continually manages program expectations with team members and other stakeholders.
Plans and schedules program timelines and milestones using appropriate tools.
Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.
Identifies and evaluates the risks associated with program activities and take appropriate action to control the risks
Monitors the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework
Tracks program milestones and deliverables.
Determines the frequency and content of status reports from the program team, analyze results, and troubleshoot problem areas.
Defines program success criteria and disseminate them to involved parties throughout program life cycle.
Conducts program post mortems and create a recommendations report in order to identify successful and unsuccessful program elements.
Develops best practices and tools for program execution and management.
Ensures processes generate data and metrics regarding the vitality of the program.
Identifies strategic issues and roadblocks preventing delivery of program.
Aligns strategic priorities in the program to ensure these are aligned with strategic business priorities.
Required Skills
Strong familiarity with program management disciplines and tools, especially as they relate to IT development/deployment for Enterprise software.
Familiarity with regulatory requirements for deploying systems in state government departments.
Demonstrated ability to forge strong business relationships and create “buy in”.
Ability to work in a team-oriented, collaborative environment.
Able to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Excellent communication skills, excellent writing skills, as well as problem solving and brainstorming skills.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Qualifications
Bachelor in Science or equivalent undergraduate degree in management, technology or other related fields, Master’s Degree is a plus
10+ years of technical program management in a consulting/deployment environment, experience in implementing enterprise systems is required, experience managing large System integrators as well as Commercial Off the Shelf solutions is a plus
Certification in project management required
Working Conditions
Remote Work
This position is remotewith travel/onsite requirements. To be successful in a remote role at PCG, you must:
- be available during your set working hours
- have a safe, private, and distraction-free environment in which to complete your work, and
- be able to give your full attention to the completion of your PCG job duties
We are accepting applications on an ongoing basis until filled.
Travel up to 30% of the year
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.
Compensation:
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
As required by applicable law, PCG provides the following reasonable range of compensation for this role: $125,000-$145,000
PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
EEO Statement:
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
