United States onlyPrincipal Engineer, IS Reverse Logistics - 100% Remote within the Providence footprint of states (WA, OR, CA, MT, NM, TX, AK)
This position will support the IS Asset and Supply Chain Management team in collaboration with 3rd Party Logistics Partners, End User Support, ServiceNow and Oracle teams to provide world-class IS equipment services to our caregivers. This role will focus on Reverse Logistics activities to support end-to-end asset & inventory management in the entire workstream. Key to this role will be developing & managing the scope of all Reverse Logistics activities for IS Devices. Services to include Asset Retrieval, Asset Re-Use, Asset Disposal and Asset Repair. This role must be experienced in continuous improvement skills & tools to identify and drive improvement opportunities in our processes.
Role Description:
- Manage 3rd party Reverse Logistics partners services and delivery
- Monitor Reverse Logistics partners performance to contract
- Identify opportunities to gain efficiencies both with external partners and internal customers
- Work with Suppliers to develop robust & cost optimized repair solutions to elongate the life of IS devices
- Develop, monitor and analyze key performance indicators (KPIs) related to Asset & Inventory Mgmt, identifying areas for improvement and implementing corrective actions as needed
- Partner with cross functional teams to develop processes and solutions to better support our Caregiver community
- Drive continuous improvement initiatives to optimize supply chain efficiency, reduce costs, and enhance caregiver satisfaction
- Provide analysis & standardize analysis needs to support Asset & Inventory Mgmt teams
- Provide regular reports and updates to senior management on the performance of the Reverse Logistics program.
- Work in ServiceNow to facilitate Asset Retrieval or Asset repair needs.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree in Computer Engineering, Bachelor's Degree in Computer Science, Bachelor's Degree in Mathematics, Bachelor's Degree in Engineering or equivalent educ/experience.
- 8 years Related experience; more preferred.
- Strong experience in automation, specifically related to deployment, recovery, or other manual processes.
- Strong experience with n-tier solutions.
- Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).
- Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.
- Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
- Strong experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis.
Preferred Qualifications:
- More than 5 yrs experience in Reverse Logistics
- Certified PMP, Business Analyst or equivalent experience
- Familiar with ServiceNow and Oracle
Salary Range by location: *hourly listed – position is salaried
NorCal (except Humbolt) Min: $70.30, Max: $119.69
Southern California (except Bakersfield), NorCal (Humboldt) Min: $62.66, Max: $106.68
Western Washington, Alaska (Kodiak, Seward, Valdez) Min: $62.66, Max: $106.68
Oregon (Portland), Alaska (Anchorage) Min: $60.11, Max: $102.34
Oregon (non-Portland), South Eastern WA Min: $56.03, Max: $95.40
Eastern Washington (Richland, Spokane, Walla Walla) Min: $53.49, Max: $91.07
Montana (except Great Falls), New Mexico Min: $48.39, Max: $82.39
Texas Min: $45.85, Max: $78.06
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
