Director, Localization

The Director of Localization owns the global strategy, operating model, and execution for delivering high-quality, scalable multilingual experiences across products and content. This role leads localization as a strategic capability, ensuring content, assessments, and learning tools are effectively translated and culturally adapted for global audiences.

Requirements

• Define and own the multi-year localization and machine translation strategy, including operating model, governance, and roadmap for global products and content.
• Lead and develop a high-performing localization organization, including product managers, product owners, and key vendor relationships.
• Build and mature a translations Center of Excellence that drives capability development, repeatable standards, and operational excellence across the company.
• Partner with leaders across product, engineering, design, linguistics, data science, content, learning, and certification teams to align localization priorities with business goals.
• Own the strategy for AI-driven translation and localization platforms, including machine translation, large language models, translation management systems, and real-time translation capabilities.
• Evaluate, select, and manage the right mix of internal workflows, automation, and external vendors such as DeepL, Lilt, Smartling, Phrase, XTM Cloud, Azure Speech AI, and Amazon Translate.
• Establish enterprise-wide frameworks for translation quality, consistency, cultural relevance, and accessibility compliance.
• Implement automated and manual QA processes, including linguistic validation, usability testing, and performance monitoring for localized experiences.
• Define and track KPIs related to language coverage, translation accuracy, cycle time, cost efficiency, and user engagement to drive continuous improvement.
• Optimize end-to-end workflows for translation, review, deployment, and governance, identifying bottlenecks and scaling automation where appropriate.
• Lead internal and external stakeholder management across business teams and localization partners, balancing cost, speed, and quality tradeoffs.
• Ensure localized content and experiences align with regulatory, legal, privacy, accessibility, and cultural requirements across target markets.

Benefits

• Excellent total package, with compensation and benefits based upon your geographic location.
• Skill development opportunities, to help you grow now and into the future.
• Access to a global network, to enrich your professional experience.
• Flexible options to help balance work time and your time
• Award and bonus opportunities