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Peter ParkPP

Customer Service Manager:in - Remote (m/w/d)

Peter Park is a technology company that provides a digital parking management system using automatic license-plate recognition and a cloud-based platform to create a barrier-free and seamless parking experience.

Peter Park

Employee count: 51-200

Germany only

Peter Park is seeking a Customer Service Manager to drive customer satisfaction and champion the digitization of the park sector. The role involves handling customer inquiries, managing customer-specific topics (like the Ticket System), and supporting the implementation of CRM processes. The position offers a remote work environment with unlimited contract terms and permanent employment.

Requirements

  • 1-2 years of professional experience in customer communication, customer service, or related fields.
  • High degree of hands-on mentality and analytical skills.
  • Fluency in German (speaking and written) and good English language skills.
  • Proficiency with MS Office and CRM systems (Hubspot, Freshdesk, Zendesk).

Benefits

  • Unlimited contract
  • Permanent employment
  • Flexible work arrangement
  • Company support
  • Health benefits

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

Germany +/- 0 hours

About Peter Park

Learn more about Peter Park and their company culture.

View company profile

What began as a visionary idea among three founders, Maximilian Schlereth, Patrick Bartler, and Stefan Schenk, has blossomed into a leading force in the digitization of parking management. In 2019, they recognized the immense untapped potential within the parking industry and founded Peter Park with a clear and ambitious goal: to transform ordinary, inefficient parking spaces into intelligent, seamless mobility hubs. This journey was fueled by the conviction that the future of parking was not in barriers, paper tickets, and cumbersome manual processes, but in a world without barriers, both physically and technologically. The initial concept quickly gained traction, attracting the attention of investors who shared their vision. A significant milestone was reached in October 2020 when the ARBAnova Family Foundation, a German family office focused on sustainable and innovative technologies, invested a mid-seven-figure sum. This injection of capital was a pivotal moment, enabling Peter Park to significantly expand its team, enhance its product development, and bolster its sales and marketing efforts.

This early investment propelled the company into a period of rapid growth and market penetration. The team was able to accelerate the development of its core technology – a cloud-based platform powered by automatic license-plate recognition (ALPR). This innovative approach replaces outdated infrastructure with a scalable, efficient, and user-friendly system. The platform empowers car park operators to manage their assets centrally through an intuitive dashboard, allowing for the seamless integration of modern technologies like smart kiosks, mobile payment apps, and dynamic pricing. This not only maximizes efficiency and opens up new revenue streams for their clients but also drastically improves the parking experience for the end-user, characterized by convenience and transparency. The company's remarkable growth, with a 274% organic increase year-over-year since 2021, culminated in a majority investment from the private equity firm Great Hill Partners in June 2025. This partnership has injected over €100 million in total growth financing, positioning Peter Park to further scale its operations, expand its international footprint from its strong base in Germany, Austria, Switzerland, and Italy, and continue its mission to redefine urban mobility, one parking space at a time.

Employee benefits

Learn about the employee benefits and perks provided at Peter Park.

View benefits

Daily meal allowance

Daily food allowance.

Job bike leasing

Option of leasing a bike.

28 Vacation days

28 days of paid vacation.

German language course

Offers German language courses.

View Peter Park's employee benefits
Claim this profilePeter Park logoPP

Peter Park

Company size

51-200 employees

Founded in

2019

Chief executive officer

Maximilian Schlereth, Patrick Bartler

Employees live in

View company profile

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Peter Park hiring Customer Service Manager:in - Remote (m/w/d) • Remote (Work from Home) | Himalayas