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Penn MutualPM

Sr Staff AI Engineer

Penn Mutual is a mutual life insurance company founded in 1847, offering a wide range of financial solutions and emphasizing strong client relationships.

Penn Mutual

Employee count: 201-500

Salary: 148k-190k USD

United States only

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Job Description:

Job Summary:The Sr. Staff AI Engineer is a senior individual contributor responsible for designing and delivering scalable, productionready AI solutions that advance Penn Mutual’s Connected Data Strategy. This role applies deep software and AI engineeringexpertiseto deliver enterprise AI capabilities across LLMbased services, retrievalaugmented generation (RAG), document intelligence, and cloudnative integrations,leveragingAWSnative technologies, domainowned data products, andthirdpartySaaS platforms.

Responsibilities

AIEngineering:

  • Design, implement, andmaintainproduction AI services using AWSnative technologies such as Bedrock, SageMaker, Lambda,EventBridge, OpenSearch, S3, and DynamoDB.

  • Build andoperateretrievalaugmented generation (RAG) pipelines, including embedding strategies, vector search, prompt orchestration, and response evaluation.

  • Engineer LLMenabled APIs and workflows that integrate directly into enterprise applications and data products.

  • Develop solutions for unstructured data and document intelligence, including extraction, enrichment, classification, and search.

Quality and Operations:

  • Apply strong software engineering practices including CI/CD, automated testing, infrastructure as code, and runtime observability.

  • Ensure AI systems meet requirements for performance, scalability, security, cost efficiency, and resilience.

  • Partner with platform and operations teams to support production readiness, monitoring, and ongoing optimization of AI workloads.

  • Continuously improve solution quality through experimentation, tuning, and performance analysis.

Leadership and Collaboration:

  • Collaborate closely with Architecture, Data, Platform, and Product teams to deliver AI solutions aligned with enterprise direction and domain needs.

  • Provide technical leadership through implementation, code reviews, and design guidance for AIrelated initiatives.

  • Mentor engineers and teams on applied AI engineering patterns, cloudnative development, and responsible AI practices.

  • Contribute reusable components, patterns, and reference implementations to accelerate AI adoption across IM&T.

  • Assist Software Engineering leaders with project planning via recommendations on scope, estimates, priority, and dependencies.

Governance andCompliance:

  • Implement AI solutions that adhere to enterprise governance, security, privacy, and model risk standards.

  • Ensure AI systems are observable, auditable, and welldocumented to support compliance and operational oversight.

  • Partner with governance and compliance teams to align technical implementations with applicable policies.

Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and ability required. 

  • Bachelor’s orMaster’s degree in Computer Science, Engineering, ora relatedfield.

  • 10+ years of experience in software engineering, with 3–5+ years focused on AI/ML, dataintensive, or intelligent systems.

  • 2–3+ years ofhandsonexperience delivering AI/ML solutions on AWS.

  • Demonstrated experience with enterprisescaleLLMbasedsystems, including retrievalaugmented generation (RAG) and vector search.

  • Strongproficiencyin cloudnative, serverless, and eventdriven architectures.

  • Experience withMLOps/DataOpsconcepts, infrastructure as code, and production observability.

  • Deep technicalexpertisein software architecture, cloud computing, microservices, API design, and data architecture.

  • Expertise incloudnative and serverless integration patterns.

  • Strong understanding of governance, metadata management, catalogs, lineage, and access controls.

  • Handsonexperience with unstructured data and document intelligence solutions.

Competencies:

  • Customer Service: Exceptional attitude and a passion for providing outstanding service to internal customers. 

  • Attention to Detail: Thoroughness in accomplishing a task through concern for all the areas involved.Monitors and checks work or information and plans and organizes time and resources efficiently.

  • Analytical Skills: Collects and researches data; Designs workflows and procedures; Identifies data relationships and dependencies.  

  • Communications: Exhibits good listening and comprehension. Expresses ideas and thoughts in verbal and written form. Keeps others adequatelyinformed. Selects and uses appropriate communication methods.   

  • Problem Solving: Ability to solve issues efficiently and quickly.   

  • Relationship Management: Manages interactions to service and support to the organization; establishes credibility with all interactions. 

  • Teamwork: Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. 

Supervisory Responsibilities: No 

Base Salary Range - $148,000- $190,000

For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visitwww.pennmutual.com.

Penn Mutual is committed toEqual Employment Opportunity(EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.

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Salary: 148k-190k USD

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About Penn Mutual

Learn more about Penn Mutual and their company culture.

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Penn Mutual has been a trusted provider of life insurance and financial solutions for over 175 years. Established in 1847, the company has embodied a commitment to mutuality, working tirelessly to empower individuals, families, and businesses in their pursuit of financial security. Through a partnership with financial professionals, Penn Mutual provides a robust suite of products, including life insurance, annuities, and investment management services. The company prides itself on building strong relationships with its clients and ensuring that their financial goals are met through high-quality service and innovative solutions.

At the heart of Penn Mutual's mission is the emphasis on community and support, ensuring that clients have access to the necessary resources to navigate their financial journeys. With a keen focus on tailored financial solutions, they strive to protect clients' futures through various financial offerings that cater to unique needs. The company has consistently maintained high ratings for financial strength and has returned substantial dividends to its policyholders, reflecting its commitment to mutuality and client satisfaction.

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