We are seeking an innovative and driven leader to serve as a Manager of the US Higher Education Student Programs team. In this unique role, you will be responsible for overseeing and managing the Pearson Campus Ambassador (PCA) across all regions in US Higher Education.
Requirements
- Strategic Leadership: Develop and execute a cohesive US strategy for the Campus Ambassador Program, ensuring alignment with Pearson's business and monetization goals.
- Program Oversight: Manage the ambassadors, ensuring high-quality delivery and alignment with local market needs.
- Team Development: Recruit, coach, and support ambassadors, fostering a diverse and inclusive community.
- Stakeholder Collaboration: Partner with Marketing, Sales, Product Development, and Customer Success teams to ensure effective program integration and impact.
- Performance Management: Set and track KPIs to measure success, drive program improvements, and communicate impact to leadership.
- Innovative Engagement: Introduce creative strategies to enhance the PCA experiences, leveraging feedback and data insights.
- Customer Insights: Collect and consolidate feedback from ambassadors and faculty to inform product and service enhancements.
Benefits
- Annual Incentive Program
- Benefits package
