Brazil onlyWe are looking for a Software Application Support Engineer to join our team in Brazil. The role involves troubleshooting customer issues, investigating incidents, and resolving problems. Ideal candidate should have a bachelor's degree in Computer Science or related field, 2+ years of experience in software engineering or related field, and proficiency in programming languages such as Python, JSON, C#, or Java.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related fields
- Minimum of 2 years of experience as a software engineer, technical analyst, quality engineer, or data analyst
- Proficiency in reading Python, JSON, C#, or Java and SQL languages
- Solid knowledge of ITIL v4; ITIL Foundation certification (or higher)
- Hands-on experience with REST APIs, software development, debugging, and code troubleshooting
- Exposure to DevOps practices; experience with continuous integration, continuous delivery, and continuous deployment environments
- Knowledge of agile methodologies; familiarity or certification in Scaled Agile Framework (SAFe)
- Fluent English, with strong written, verbal, and comprehension skills, and ability to interact daily in a global environment
Benefits
- Home Office
- Home Office Allowance
- Medical Assistance
- Dental Assistance
- Employee Well-being Support
- Life Insurance
- Meal Voucher
- Pharmacy Discount Program
- Discount on Our Language School Franchises
- Discount on Language Learning Books
- Pearson University
- Childcare Assistance
- Birthday Off
- AIP (Annual Incentive Plan)
- Extended Maternity and Paternity Leave – 6 months for mothers and 1 month for fathers
United Kingdom
AR, BR + 4 more
Philippines only
United States only
