Senior HE Quality and Assessment Analyst

Pearson is a global learning company focused on combining world-class educational content and assessment with services and technology to enhance teaching and personalized learning. They emphasize inclusivity, diversity, and employee well-being, operating in 70 countries and recognized for innovation and customer focus. The role involves supporting the team, providing customer service, managing key performance indicators, and maintaining quality documentation.

Requirements

• Support in the training, mentoring and upskilling of the wider team for their specialist area
• Think customers first to ensure a great customer experience
• Analyse assessment performance data with a view to making improvements and defending sampling decisions
• Responsible for accurate Assessment management for their allocated sectors
• Responding to key external or internal requirements
• Maintaining relevant documentation relating to this
• Manage performance of contractors
• Work closely with key stakeholders to ensure accurate content production
• Be resilient and not afraid to make decisions based on key pieces of information
• Be comfortable to use new technology to improve the learner experience
• Be able to communicate accurately and effectively
• Be able to work flexibly to meet the needs of the assessment cycle
• Hold a degree or other relevant qualification or experience within the education sector

Benefits

• Competitive salary
• Opportunities for professional development