United Kingdom onlyCentral Guest Relations & Reservations - Remote Working
A Peachy Place to Work, Learn & Grow
If you are looking to join an award winning Gastro Pub Company, then look no further.
We are recruiting for a fantastic reservationist to join our incredible reception and reservations team who effortlessly support our pubs from behind the scenes. A hospitality background is preferred, but outstanding communication skills, exceptional attention to detail, dazzling phone skills and a warm personality are a must.
As part of the reservations team your day-to-day role will include answering the phones, responding to emails, making reservations for guests dining or staying with us, liaising with the pubs and providing them with support in terms of pub events, private dining and hotel stays.
IT literacy is essential for this role as various software programmes are used. Previous experience using opentable, design by night and HLS are beneficial but not essential.
This role is remote based, and the majority of your time will be spent working from your home. The reservations team should therefore be able to create an office type environment at home with no distractions. You may have to work some days from our pubs in Warwick or Birmingham so location for this is key.
The role is for 20-30 hours a week and weekend and evening work is required.
You’ll love working for us if your self-Motivated, attentive, courteous and efficient with bags of passion for creating the perfect guest experience. We provide a safe, respectful, inclusive environment where you can thrive and excel in your career.
What's in it for you ?
- 40% off food and drink when you eat in any Peach Pub
• 50% discount in all The Revel Collective venues across the UK
• Career development opportunities
- Access to Hospitality Rewards discounts on all your favourite high street brands, gym memberships and much more
• Enhanced sick pay and maternity/paternity pay
• Friends and Family discounts in our Pubs and Bars
• Enhanced pension contributions with the People’s Pension
• Inspiration days in the UK and abroad
• Exceptional training both in-house and external
• Talent finder rewards be financially rewarded for introducing new team to join us.
• Access to 50% of your earnings at any time using our app, Wagestream
• Long service awards and benefits
Well-being for you, your team, Peach and the planet
• Access to Hospitality Rewards and accredited Mental Health First Aiders who ensure that our entire team always has the confidential mental health and financial support they need.
• Peach fest our annual team party when we shut the pubs for the day and let our hair down
• Access to the Cycle Scheme save money on cycling with cyclescheme.co.uk
• The Bigger Peach work with a company committed to creating a greener planet, giving back and raising money for the local community and charities, with opportunities for you to get involved. We are constantly working on reducing our carbon footprint and have 10 promises we live by every day
If you want to Make Life Peachy for your team, your guests, your planet and your suppliers, then you’ve come to the right place.
