Revenue Operations Manager

About Us:

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.

Why work at Pacvue?

• Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations.

• Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed.

• Learn – from the best!  Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry’s best practices and thought leadership.

• Grow fast – the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market.

About the role:

Pacvue is seeking an experienced Revenue Operations Manager to partner and help scale our Revenue Operations function. In this high-impact, strategic-yet-very hands-on role, the Revenue Operations Manager will be responsible for optimizing the end-to-end revenue engine—connecting Marketing, Sales, and Customer Success through integrated processes, a unified tech stack, and actionable insights.

This role will be the backbone of the full revenue operations framework, including lead and account lifecycle management, revenue attribution, CRM and marketing automation systems, and cross-functional analytics. The ideal candidate is a hands-on, analytical, and detail-oriented professional with 7+ years of experience in revenue or sales operations, and a proven ability to drive strategic alignment and operational efficiency across go-to-market teams.

This individual will collaborate closely with the GTM org to ensure that systems, data, and processes are designed to support scalable growth, seamless handoffs, and a connected customer journey.

Responsibilities:

• Revenue Operations Execution AlignmentPartner closely with Marketing, Sales, and Customer Success leaders to operationalize revenue goals. Map and manage the full lead and account lifecycle—from acquisition through expansion. Develop and maintain a tactical RevOps roadmap with clearly defined initiatives, owners, and success metrics.

• Project Change Management Lead the execution of high-impact RevOps initiatives—such as setting up ABM programs, customer hand-offs, end to end renewal management, or redesigning pipeline stages. Manage timelines, dependencies, and stakeholder communications to ensure on-time delivery and adoption.

• Tech Stack Administration OptimizationServe as the primary admin and power user of core GTM systems (e.g., Salesforce, HubSpot, attribution tools, customer success platforms). Own system architecture, workflows, field mappings, user access, and ongoing integration management. Evaluate new tools and drive end-to-end implementation.

• Process Design Workflow AutomationAudit, build, and maintain scalable processes for lead routing, scoring, pipeline stage management, SLAs, campaign tracking, and post-sale workflows. Document SOPs and configure automation rules to eliminate manual work, reduce friction, and speed up execution.

• Data Hygiene ComplianceRegularly audit databases for accuracy, deduplicate records, and manage enrichment workflows using tools like ZoomInfo or Clearbit. Enforce standardized field usage and data entry across teams. Ensure compliance with GDPR, CCPA, and internal data handling policies.

• Reporting Performance AnalysisBuild and maintain dashboards that provide visibility into the full revenue funnel. Own recurring performance reporting (weekly/monthly/quarterly) on MQL-to-win conversion, pipeline coverage, customer health metrics, campaign ROI, and more. Deliver proactive insights and recommendations to stakeholders.

• Project Change ManagementLead the execution of high-impact RevOps initiatives—such as setting up ABM programs, customer hand-offs, end to end renewal management, or redesigning pipeline stages. Manage timelines, dependencies, and stakeholder communications to ensure on-time delivery and adoption.

Skills Qualifications:

• 7+ years of experience

• Strong experience working with CRMs (e.g., Salesforce, HubSpot), BI/reporting tools (e.g., Looker, Tableau, Excel), and full tech-stack management

• Ability to scale processes and measurements

• Data-Driven and ability to present key findings to key stakeholders

• Critical thinking to help uncover blind spots in solutions or in the business

• Exceptional attention to detail and organization skills in fast paced working environment

• End to end project management

Benefits:

• Unlimited Paid Time Off

• Paid Holidays and Floating Holidays

• Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance

• 401k with Employer Match

• Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization

• Paid Parental Leave