India onlyAbout Packt
Packt is a global, technical learning publisher with a turnover of £18m and over 400 staff based across the globe, primarily in India and the UK. Principally serving B2C customers worldwide, its major clients include Microsoft, IBM, and Oracle.
We are a leading publisher of technical learning content, able to publish books on new and emerging tech faster than any other publisher in the world. Our mission is to increase the shared value of deep tech knowledge. We are tech content engineers and work with some of the most interesting technical minds and ground-breaking creators on the planet. For more details, see www.packt.com
About PCC
Packt Client Content (PCC) creates learning products and books for tech companies to meet their marketing and knowledge goals. Our clients include Microsoft, Red Hat, Oracle, Elastic Search, etc. We create customized products for clients and customers. Clients use PCC products primarily for lead generation and customer acquisition. Our products include e-books, customized or bespoke content, mini-eBooks, whitepapers, blogs, infographics, short guides, etc. We also grant licensing and translation rights for Packt Books. Tech companies prefer PCC’s up-to-date content to stay competitive and relevant in a fast-changing landscape.
Role Overview
Packt is looking for an Account Manager who's as passionate about tech as we are. Your job? To help us stay on the cutting edge, drive sales, and forge lasting relationships with clients. We’re all about evolving with technology and making a real impact. If you’re someone who doesn’t just want to stand still but thrives on constant improvement and innovation, then you’re the kind of person we want.Key Responsibilities
- Client Growth and Engagement: Get to know our clients like the back of your hand. Understand what they need and find new ways to help their accounts grow. We’re all about showing the real value of our tech-focused solutions, not just talking about them.
- Relationship Building: Create genuine, lasting connections with key clients and partners. Our goal is to be a trusted ally in their tech journey.
- Lead Hunting: Use your creativity to find and engage potential new clients. We love data and want you to use it to make smart, informed decisions.
- Pitch Crafting: Put together pitches that clearly show why our products and services are the best. Think like a product manager and focus on creating something our clients will love.
- Sales Innovation: Embrace the latest sales tools to keep us ahead of the curve. We're all about finding new, better ways to work.
- Taking Initiative: Dive into new business opportunities. We value people who take ownership and show hustle.
- Sales Presentations: Convey our value in a way that speaks directly to client needs. It’s all about finding the right solution for every problem.
- CRM Expertise: Lead the charge in managing our CRM system. Write it down, keep it updated, and make sure we’re all on the same page.
Qualifications
- Proven Sales or Account Management Experience: Share examples of how you've grown client accounts or penetrated new markets. We're interested in hearing about specific strategies you've implemented and the results they achieved.
- Strong Relationship-Building Track Record: Provide instances where your ability to build and maintain client relationships led to sustained business growth or improved client retention. Highlight any feedback or testimonials from clients or partners.
- Data-Driven Decision Making: Tell us about a time when you used data to drive sales strategy or improve client engagement. Examples could include analytics-driven sales campaigns, customer segmentation strategies, or how you've used data to tailor pitches.
- Adaptability and Innovation in Sales: Describe situations where you've had to adapt to changing market conditions or client needs and how you innovated to overcome challenges. Include any new tools or technologies you've adopted to enhance sales processes.
- Independent Work Management: Provide examples of how you've effectively managed your workload with minimal supervision, including setting goals, prioritizing tasks, and achieving results. Highlight how your approach to autonomy and accountability has driven success.
- CRM Mastery: Offer evidence of your expertise in using CRM systems to enhance client relationships and sales outcomes. Examples could include how you've optimized CRM data for targeted campaigns, improved data accuracy, or customized the system to meet unique business needs.
Why work at Packt?
At Packt, you’re not just joining a team; you’re becoming part of a community that’s deeply embedded in the tech world. We’re committed to helping technology professionals grow, and we never stop looking for ways to innovate. Here, your ideas matter, and your work directly contributes to our mission of providing tech pros with the tools they need to succeed.
You’ll have the freedom to work how and where you want, supported by a team that believes in giving you the context you need to thrive, not just control. We’re big on writing things down and making sure everyone’s on the same page, allowing for flexibility and autonomy in your work.
Most importantly, you’ll be helping to build lasting relationships with a company that values trust, performance, and a bit of hustle. If you’re ready to be part of shaping the future of tech, Packt is where you want to be.
Benefits
You will also have access to a range of flexible benefits that are designed to help you make the most of your time with us.
- Bonus scheme
- 25 days’ holiday (plus bank holidays)
- Flexible hours: choose how, when and where you work
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